At Generations Bank, our core values are at the heart of everything we do. It's our priority to put them at the forefront of our team, relationships, and business.

We're a team built on a rich history, with our roots beginning in south Arkansas in 1907. For over 115 years we've served our neighbors in the same communities we live, work, and play. The bank's name pays homage to the rich history present in the generational leadership from the Harrell family. Generations Bank currently has 11 locations serving the communities of Bentonville, Camden, Fayetteville, Hampton, Junction City, Rogers, Siloam Springs, Van Buren and Kimberling City, MO.

Full Time - 40 hours per week

Shift: Monday - Friday, 8:00 am - 5:00 pm

SUMMARY

The Loan Processing Specialist is responsible for processing all loan applications in compliance with bank lending policies; creating loan documentation for all new/renewed Consumer and Commercial Loans; ensures all files have the required pre-closing documents prior to processing, and will ensure that loan documents are accurately completed within the established time limits. The Loan Processing Specialist will support the Lending staff as needed to ensure a smooth work-flow from back office to frontline. This position will also help manage the pipe-line file to ensure only active files are listed; adheres to all company policies and procedures.

ESSENTIAL DUTIES

• Completes training for Consumer Real Estate Loan Early Disclosure Documentation Requirements and timeframes involved to prevent bank penalties.
• Completes training for Consumer Real Estate Loan Flood Determination Requirements to prevent penalties.
• Completes training for ordering appraisals and title commitments.
• Completes training for completing Settlement Statements.
• Completes training for Escrow disclosures, including initial cushion.
• Completes training for Consumer Real Estate Mortgage filings.
• Creates and provides new/renewed loan documentation to lenders for ALL loan types.
• Effectively interacts and supports the lending team and the Loan Processing team to improve accuracies and efficiencies; maintains knowledge on all loan products.
• Uploads loans into Horizon.
• Quick reviews after upload to Horizon for accuracy.
• Notifies Loan Servicing team of any external Automatic Transfer (Servicing will add to Horizon).
• Provides documents as needed to the Imaging Team.
• Participates in on-going training.
• Ensures Loan Documentation is completed accurately and within the established time limits.
• Prepares and drafts all amendments; prepares all consent letters; and obtains all required credit approvals.
• Prepares drafts for all ancillary documents and obtains required approval.
• Provides assistance in managing collateral for all bank loan portfolios.
• Documents all new loan requirements and recommends modifications to existing loans.
• Helps develop and implement best practices for loan document processing.
• Assumes responsibility for various department functions in the absence of staff members or in overload situations.
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; and accepts responsibility for own actions.
• Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; and builds a diverse workforce and supports affirmative action.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Completes administrative tasks correctly and on time; supports the Bank's goals and values; and benefits the Bank through outside activities.
• Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.

SECONDARY DUTIES

The position of Loan Processing Specialist performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY

The position of Loan Processing Specialist is not responsible for the supervision of any employee(s).

JOB SKILLS

• Must be able to arrive at work on time, work on site and have regular work attendance.
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style.
• Must be able to perform multiple tasks at once.
• Must be able to occasionally work overtime.
• Must be able to coordinate multiple and changing priorities.
• Must have professional appearance, dress and attitude at all times.
• Must have the ability to operate advanced computer applications and other business equipment including adding machine, copy machine, and telephone system.
• Must be able to lift or move items up to 10 lbs.
• Must possess the ability to maintain confidential customer and Bank information in a responsible and secure manner.
• Must have good prior employment to be considered.
• Must pass a background screen and drug test to be considered.

MINIMUM REQUIREMENTS

• High school diploma or general education degree (GED); and 3 or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a credit or loan processing background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Registered with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the "SAFE Act").
• Basic experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas.
• Basic experience, knowledge and training in all lending activities and terminology.
• Basic knowledge of commercial, construction, real estate and consumer loan processing.
• Basic knowledge of related state and federal banking compliance regulations, and other Bank lending policies.
• Basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet and specialty software programs.
• Basic typing skills to meet production needs of the position.
• Basic math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent.
• Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to deal with routine problems involving multiple facets and variables in standardized situations.
• Good organizational and time management skills.
• Ability to work with general supervision while performing duties.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

Generations Bank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty of the contractor to furnish information.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

Generations Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, among other things or status as a qualified individual with a disability.

EEO/AA/M/F/Veteran/Disabled