Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

We are currently hiring a Full-time Spanish Bilingual Court Support Agent to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.

Location: Kearny Mesa, CA

Hours: Monday- Friday 8:00am-6:30pm, No Weekends! (8 hour shifts)

Pay: $16/Hour

Benefits: Our comprehensive benefits include, but are not limited to Health Insurance, Paid Time Off, and much more!

Responsibilities:

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
• Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks, skip tracing desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry

Qualifications:

• High School Education or equivalent
• Must pass court based background check
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.
• Ability to maintain regular attendance.
• Bilingual in Spanish

If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.

Questions?

• Please review our privacy notice available at the following www.allianceoneinc.com/careers
• For additional information on AllianceOne visit our website at www.allianceoneinc.com

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Kearny Mesa, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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