Job description
Job Details
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What you Will Do
- Completes online orders for hardware, cable, and other miscellaneous items as required for the Sales & Service Office (SSO) for the Service and Installation departments and processes purchase orders to maintain the inventory levels in the SSO warehouse.
- Tracks and follows up with vendors and internal partners on expected receipts to determine any delays or extended lead times. Communicates these delays to stakeholders as needed.
- Ensures that the warehouse is a safe, organized, and secure facility and takes immediate corrective action necessary to regain compliance when defaults are found.
- Daily, uses the Oracle to document transactions on equipment to and from various sub-inventories assuring that the physical inventory and the "booked" inventory in the system match and investigates and resolves any discrepancies.
- Pulls and issues hardware as required for installation and service jobs as required.
- Opens and unpacks shipments, verifying contents against packing slip and original order.
- Delivers incoming material not assigned to the warehouse to its accurate destination and ensures that the inventory is accurate detailed into the appropriate sub-inventory.
- Reports shortages of material of any kind and may be required to take inventory of material at periodic intervals as directed.
- Examines equipment returned from cancelled accounts to determine if the equipment should be repaired, replaced under warranty, returned to manufacturers for credit, or disposed within Johnson Controls Inc. guidelines.
- Maintains control logs and copies of all invoice transactions for material procurement and material handling as per federal, state, and local regulations.
- Operates hand trucks and other equipment per JCI EHS guidelines as needed.
- May handle empty skids, pallets, and miscellaneous dunnage, and stack or store as required.
- Uses assigned Personal Protective Equipment (PPE) as detailed in JCI Safety guidelines to ensure safety remains the top priority.
- Performs other duties as assigned.
- Communicates in professional and courteous manner, daily with other departments, Managers and co-workers, face to face, phone, e-mail, or other means necessary to provide best in class service.
- *** Please Note this is not a remote Position. You will be in the splitting your time in the Physical Warehouse and Office 50% of the time and this will vary. Flexibility is a must.
What we look for:
Required
- High School diploma or equivalent combined education and experience.
- Experience related to Customer Service, warehouse operations in large volume distribution center.
- Proficiency in a Windows operating environment, including email and Microsoft Office software.
- Tech savvy is a plus.
- Positive interpersonal skills and decision-making abilities.
- Professional and polite communication skills needed.
- Strong Organizational skills required.
- Ability to work effectively and independently in a fast-paced environment.
- Ability to operate warehouse related equipment.
- Ability to lift to 50 lbs.
- Ability to climb a ladder.
- Valid driver's license.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HAS)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
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