LPN/RN Surgical Assess Outreach Coordinator- Mon-Fri 8:30AM-5PM
Full Time
Oakwood, GA
Posted
Job description
Job Category:
Information Technology
Work Shift/Schedule:
8 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Under the leadership of the Patient Access Service Center Manager, the SANG Coordinator will serve as the key point person for community organizations throughout the region seeking free ambulatory surgery services at Braselton Surgery Center for their financially indigent patients. This position will facilitate and coordinate referrals into the surgical specialty offices for charity care patients in order for them to be treated at the ASC. This position will also work alongside the Scheduling Case Manager and Physician Specialty Advisors to assist in the urgent referral review process and will review invasive surgical cases for medical urgency.
Minimum Job Qualifications
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Licensure or other certifications: Currently licensed as an LPN or RN in the State of Georgia
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Educational Requirements: Other
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Minimum Experience: Two years of healthcare experience is required; experience in field sales/marketing/outreach and/or provider/customer relations
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Other:
Preferred Job Qualifications
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Preferred Licensure or other certifications:
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Preferred Educational Requirements:
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Preferred Experience: Case management experience preferred
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Other:
Job Specific and Unique Knowledge, Skills and Abilities
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Must demonstrates excellent observation skills and problem solving ability.
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Robust analytical skills to independently determine medical necessity on assigned cases. Ability to assimilate large volumes of data including data reporting as needed.
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Ability to work independently in stressful situations.
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Capable of building strong relationships with both internal and external customers.
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Detail and deadline oriented with strong follow up skills.
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Strong verbal communication and interpersonal skills. Strong listening and writing skills.
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Excellent time management skills. Ability to work in an environment of deadlines with time sensitive tasks.
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Demonstrates leadership skills and ability to facilitate (train/lead) a group.
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Exemplifies the organization's customer service standards.
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Promotes teamwork.
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Responds positively to change regarding work.
Essential Tasks and Responsibilities
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Develops formal relationships with community assistance organizations that are aware of the need for surgical care within the indigent population.
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Partners with physicians to ensure financially indigent patients receive physician services that are essential for the provision of ambulatory surgical and related care.
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Identifies, develops, and facilitates educational materials for regional referral sources to include physician practices and other health related entities to support and offer best practices to enhance this referral base; regular rounding with providers for education and training on current processes and procedures is expected.
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Provides detailed territory analysis to identify strategic growth opportunities within the counties supported by the current NGHS charity policy; will be keenly aware of both medical/clinical opportunities as well as regional sensitivities to NGHS' presence within the community.
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Coordinates referrals from the surgical specialty offices for charity care patients in order to be treated at the Ambulatory Surgery Center; works closely with The HealtheConnection team to ensure contact with key decision makers in the region regarding implementing and supporting the HealtheConnection program and initiatives (thus supporting ease of access into the health system)
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Responsible for ensuring we are following the Braselton ASC Charity policy in order to meet the requirements as specified in the CON.
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Serves as a liaison between the patient and Financial Navigation team. Assists patients with navigation through the charity care application process.
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Works closely with the NGMC scheduling case manager and advisor, in addition to monitoring OR schedules, to identify appropriate charity care cases that can be treated at the ambulatory surgery center are considered; escalates to the office/physician when cases are identified to determine if the case can be moved
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Communicates directly with physicians and specialty advisors to ensure collaborative and consistent practice within the urgency review process for NGMC
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Reports charity dollars monthly and quarterly to leadership and escalates barriers to Senior Leadership. Tracks data relating to the urgent referral review process to be shared with the Charity Care Oversight Committee quarterly
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Demonstrates autonomy and initiative in problem identification and resolution; escalates method concerns as opportunities for improvement
Physical Demands
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Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
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Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
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Vision: Moderate, Frequently 31-65% of time
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Kneeling/Stooping/Bending: Occasionally 0-30%
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Standing/Walking: Occasionally 0-30%
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Pushing/Pulling: Occasionally 0-30%
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Intensity of Work: Occasionally 0-30%
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Job Requires: Reading, Writing, Reasoning, Talking, Fingering, Driving
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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