Why go to work when you can come to Auntie Anne's! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction you deserve, join our team! We are seeking positive and outgoing people to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement and execution of brand excellence. As part of our class team at Auntie Anne's, you will create and sustain a highly productive store environment by leading a team that delivers Class Service and Results.

Responsibilities:

As a Manager with Auntie Anne's, you will manage Profit and Loss, store-level sales and drive financial results, maintain operational excellence and demonstrate exceptional leadership behavior. You will also create a store plan to execute regional and company initiatives and follow-up consistently to ensure that your store is on track to achieve great results.

ADDITIONAL RESPONSIBILITIES

• Utilizing financial tools and analyzing financial reports to identify and address trends and issues in store performance.
• Ensuring that all productivity numbers, sales and budgets are met.
• Reviewing business practices, determining the needs of customers and team members and identifying performance opportunities to create strategies that improve overall business performance.
• Training, coaching, counseling and disciplining team members and shift managers.
• Leading your team in the execution of Auntie Anne's standards to create excellent customer experiences.
• Recognizing outstanding work performance while providing necessary constructive feedback.
• Maintaining up-to-date knowledge of the store trade area and the surrounding community.
• Developing and maintaining positive relations with the surrounding community through effective marketing and sponsorship.
• Adhering to all company food safety, cash handling and operational policies and procedures and ensuring that all team members are in compliance as well.

Qualifications:

As a Manager with Auntie Anne's, you must possess excellent written, verbal and hands-on employee management skills. Our ideal Manager is an enthusiastic brand ambassador with a vested interest in the community, a commitment to personal development, and an interest in learning about business operations. You must be able to influence the direction of your store and area stores, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.

ADDITIONAL REQUIREMENTS

• 21 years of age or older.
• High school degree or equivalent required; Bachelor’s degree or equivalent certification in restaurant management or hospitality preferred.
• Restaurant management, food service, outside sales and/or outdoor recreation retail experience preferred
• Minimum 1 year management experience, including Profit and Loss management.
• Availability to work 40 hours per week including evenings and weekends.
• Ability to drive and manage workplace change.
• Strong Profit and Loss management abilities.
• Computer literate and web-savvy.
• Proficiency with Microsoft Office Suite and POS software.
• ServSafe certified, a plus.
• Ability to stand, bend, scoop and regularly lift up to 40 pounds.
• Comfortable periodically working in temperatures ranging from 40° F to -10° F (walk-in cooler & freezer).
• Must possess a valid driver’s license.
• Must be eligible to work in The United States.
• Must agree to a background check.

About Auntie Anne's

At Auntie Anne’s, a commitment to giving back isn’t merely a motto that hangs on a wall. It’s not a marketing stunt. From day one 30 years ago, giving back has been woven into the fabric of the company. “Auntie” Anne Beiler started baking pretzels to help fund her husband’s desire to provide free family counseling services for their community. He ultimately realized his dream and opened a counseling center. In, as she calls it, “a twist of fate,” Anne found her true calling as an unlikely entrepreneur, taking her business from a single farmer’s market stand to the world’s largest soft pretzel franchise. Throughout it all, Anne remained steadfast in her commitment to giving back, saying, “Caring for other people is the purpose of Auntie Anne’s.”

Pay: $15 - $17 / hour

Supplemental pay:

• Tips
• Bonus pay

Job types: Full-time, Part-time

Schedule:

• Other
• Holidays
• Day shift
• Night shift
• Monday to Friday
• Weekend availability

Education: High school degree

Work location: On-site