SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions of this position include, but are not limited to, the following:

• Receives and responds to internal and external inquiries
• Schedules executive meetings, prepares for meetings, and provides support functions for meetings, including space, time, and food arrangements
• Researches, makes recommendations, and implements employee engagement initiatives, including but not limited to health and wellness activities
• Seeks new technology to improve systems and processes and operationalizes those processes
• Identifies the urgency and importance of tasks and prioritizes projects
• Interacts and maintains positive relationship with all leadership teams system-wide
• Understands to whom information must be communicated and the timing of such communication and follows through on communications
• Scans, files, creates electronic documents, takes notes
• Serves as bridge between clinic and administrative office staff
• Creates and maintains electronic and paper executive organization systems
• Organizes groups, compiles information, and leads meetings to advance executive projects
• Prepares agendas and assists in the preparation for Executive Staff Meetings.
• Communicates directly and on behalf of executives, with board members, leaders, staff members, and external collaborators
• Collaborates with project managers and teams on company-wide projects
• Displays a professional demeanor and maintains confidentiality at all times
• Collaborates with Marketing and Communications Manager to ensure internal and external messaging are consistent and in line with the organization’s programmatic goals
• Performs other related duties as assigned

EDUCATION AND/OR EXPERIENCE

• 
  3-5 years of professional office experience preferred
• Bachelor’s degree preferred

REQUIREMENTS

SKILLS

• Excellent writing skills
• Expertise in Microsoft Office (PowerPoint, Word, Excel), Microsoft 365
• Successful negotiation, conflict resolution, and de-escalation skills
• Accurate, focused, and flexible
• Highly organized
• Able to work independently

TRAVEL

PHYSICAL DEMANDS

• 60% of the time is spent making repetitive motions
• 70% of the time is spent sitting
• 10% walking, bending, standing, stooping, crouching or kneeling
• 70% of the time is spent using hands to type, write or use controls
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

Use of Technology: Adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.

Problem Solving: Identifies and resolves problems in a creative and timely manner; gathers and analyzes information skillfully.

Project Management: Completes projects on time and budget.

Scheduling: Breaks down project goals into tasks and builds timelines and project schedules.

Risk Management: Identifies, assesses, and controls risk. Creates processes to address unanticipated issues.

Task Management: Creates, assigns, and manages task completion.

Critical Thinking: Objectively analyzes and evaluates challenges to arrive at impartial decisions that support the best interest of the project.

Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications: Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Team Leadership: Fosters team cooperation; ensures progress toward goals.

Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; gives appropriate recognition to others.

Diversity: Shows respect and sensitivity for cultural differences.

Ethics: Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values.

Personal Appearance: Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Salary and Benefits: Salary is commensurate with experience. Expected salary is between $45,000.00 and $50,000.00. FCC pays 100% of employee health, dental, and vision and 75% of dependent health dental and vision. FCC also pays a 5% retirement savings match.