Job description
Overview:
Oversee activities of assigned Training Program Specialist(s) and ensure training programs delivered are efficient, effective, and compliant in meeting the needs of our customers and internal stakeholders and communicate those needs to Division Leadership.
Collaborate with division teams, leaders and stakeholders to establish internal teams to support and deliver medical education training programs and other associated responsibilities.
Reporting to: Manager, Medical Education Training Programs - EMEA
Location: Current EMEA field-based and facility-based employees can be considered
Responsibilities:
Preferred Qualifications:
Physical Requirements/Work Environment:
Other Requirements:
Employee signs a non-competition and confidentiality agreements in relation to his/her employment with Cook. Employee acts in compliance with company policies including but not limited to, the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, Product Complaints, HIPAA regulations and Cook Policy & Guidance On Interaction with Healthcare Professionals.
Develop, communicate, and lead innovative medical education training programs to HCPs for the assigned program(s) or specialty(s) that align the goals of Medical Education with the Division’s program priorities mission, vision and purpose, and overall company priorities, to help our customers provide the best patient outcomes.
Oversee activities of assigned Training Program Specialist(s) and ensure training programs delivered are efficient, effective, and compliant in meeting the needs of our customers and internal stakeholders and communicate those needs to Division Leadership.
Collaborate with division teams, leaders and stakeholders to establish internal teams to support and deliver medical education training programs and other associated responsibilities.
Reporting to: Manager, Medical Education Training Programs - EMEA
Location: Current EMEA field-based and facility-based employees can be considered
Responsibilities:
. Coordinate and support implementation of medical education training programs for the assigned specialty(s), providing an overview of training course goals and learning objectives, course criteria and processes as part of a need’s assessment for customer programs.
- Develop and execute an annual medical education plan for the assigned program(s) or specialty(s), in partnership with Medical Education and Division leadership based on current and future product portfolio and procedural trends.
- Responsible for annual budget projections and tracking of activities for assigned program(s) or specialty(s) medical education training programs.
- Approve and manage calendar of educational events to ensure structure and alignment with Medical Education and divisional goals for assigned program(s) or specialty(s).
- Identify HCP consultant partners that support education initiatives in collaboration with division stakeholders. Work closely and maintain regular communication with identified HCP consultants on all initiatives while maintaining compliance and legal standards.
- Collaborate with relevant Marketing and Communication stakeholders and resources to develop marketing strategy for educational programs, including digital content and promotional strategies.
- Monitor metrics and report effectiveness of Medical Education programs. Listen to feedback from customers and employees and take action to resolve issues and gaps quickly and effectively.
- Demonstrate clear understanding of and adherence to compliance and legal standards and regulatory processes relative to technical and procedural education delivery and materials.
- Provide ongoing coaching, mentoring, and feedback, both formally through the performance management process and informally through daily discussions and interactions, while recognizing employees for their contributions.
- Ensure that roles and responsibilities, performance expectations, and training requirements are developed, clearly documented, and communicated to each
employee. Cultivate a safe, secure, and supportive environment where employees can thrive, and morale is maintained.
- Responsible for performance and wage reviews for team members.
- Meet deadlines and ensure employees complete administrative tasks such as expenses, training, reporting, policy acknowledgements, submission of performance reviews, etc. in a timely manner.
- Maintain our culture, values and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
- Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policies.
- Within scope of responsibility, ensure all quality, regulatory, compliance and product-specific requirements are met.
Qualifications / Requirements:
College degree in related field and/or equivalent relevant experience preferred.- Prior experience in medical education programs in the medical device industry preferred.
Preferred Qualifications:
Demonstrate strong leadership skills.- Model the company standards that others are expected to follow.
- Demonstrate positive and constructive behaviors that drive team cooperation in achieving objectives.
- Demonstrate excellent communication, leadership, and presentations skills.
- Excels in a highly collaborative team setting.
- Demonstrate the ability to think strategically.
Physical Requirements/Work Environment:
Ability to travel as needed, up to 50%.- Work under general office environmental conditions.
Other Requirements:
Employee signs a non-competition and confidentiality agreements in relation to his/her employment with Cook. Employee acts in compliance with company policies including but not limited to, the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, Product Complaints, HIPAA regulations and Cook Policy & Guidance On Interaction with Healthcare Professionals.
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