ADMISSIONS MANAGEMENT

As a primary member of the PA program's Admissions Committee, the Manager of Administrative Operations will drive the program's application process by creating solutions for filling all program seats with strong candidates. The manager will coordinate all phases of evaluations to ensure timely turnaround from the admissions committee, direct the interview process and maintain a robust waitlist. He/she will structure and execute an efficient process for managing a heavy flow of admission inquiries and ensure that admission requirements and procedures are effectively relayed to the public through the program's website, information sessions, brochures, and the CASPA application portal. The manager will guide admitted applicants through the process of transitioning into the university, including tracking submission of tuition deposits, coordinating all document submissions for the program and other departments; and ensuring full enrollment. He/she will develop and execute outreach and communications, act as the primary liaison with the Office of Admissions and serve as the institutional administrator for CASPA, including annually configuring the portal; assigning levels of access to work groups and users, enabling access for the intergration of data into PeopleSoft, developing and executing reports, and attending all training webinars on behalf of the program. The manager will train and oversee staff to ensure effective execution of admission processes.

OPERATIONAL AND BUDGET MANAGEMENT

This position will be directly responsible for actively managing, reviewing expenditure, overages and variances, and making recommendations for the operating budget for the program. He/she will train and supervise staff to ensure correct procedures are followed for requisitions, reimbursements, P-Card usage and reporting. This position will also be responsible for tracking, tabulation and reporting of credits for the Professional Enhancement Program (PEP). Special project management include, but is not limited to, office, classroom, technology and software upgrades.

STRATEGIC PLANNING

For the program's strategic plans for expansion, this person will serve as an executive committee member in collaboratively working out the logistics, acquiring needs assessment data, exploring the financial and regulatory capabilities and limits, supervising the hiring process and establishing policies/procedures.

ADVISEMENT AND CREDENTIALING

As the program's enrollment advisor, the manager will provide registration advisement for all PA students to ensure curriculum completion. Connected to providing advisement, this person will work closely with the Director of Didactic Education to ensure correct class sizes for all sections, assignment of sections and instructors, distribution of compensation, and classroom scheduling. He/she will work with the registrar and IT in troubleshooting registration issues and in customizing procedures unique to PA students. Other responsibilities will include annually updating program information for the university catalog; overseeing the progression of students in the BSMS Combined Program; assessing, approving and submitting degree audits to the graduation office; providing licensing procedural guidance; and processing of state licensing and credentialing paperwork for the graduating class.

RELATIONSHIP WITH DEAN'S OFFICE

The manager will oversee special projects, as assigned by the Chair of PA and Dean of the School of Health Professions.

• 
  Master’s degree required.
• Required field of Expertise:
  • Extensive knowledge of the PA profession, organizations, accreditation process, admission requirements and assessment criteria;
  • Substantial experience in evaluating coursework for the fulfillment of PA program prerequisites, and assessing clinical experiences for direct patient contact requirement;
  • Technologically savvy, with expertise in acquiring, using, troubleshooting, and training others in, hardware and software knowledge. Software will include, but not be limitied to: Oracle, Data Warehouse, Microsoft Suite, PeopleSoft, WebAdmit, and others as warranted;
  • Professional experience in a busy academic environment, with the ability to function under pressure during situations requiring extreme multi-tasking and prioritizing heavy demands on time and resources;
  • Independence and creativity in finding and developing solutions in daily operations and special projects.
• Knowledge, Skills and Abilities:
  • Experience and expert-level knowledge of WebAdmit (Administrator-level) and fluency in the CASPA Admissions system
  • MS Office suite of programs, especially Excel, Word, Outlook and PowerPoint
  • Enrollment and curriculum completion protocols, in providing student advisement
  • PeopleSoft (Faculty Compensation, reports, enrollment, advisement, rosters and course scheduling)
  • Oracle (requisitions, budget analysis, recruitment authorizations, and change of status)
  • Data Warehouse for budgetary, enrollment and retention reports
  • Tools of productivity such as SuperSaas, MS OneDrive and SharePoint, Google Drive, Google Sites, and Dropbox
  • Web editing/content protocols with ability to edit source coding
  • Design and photo-editing skills for internal and external communications
  • Stellar skills in developing, editing and executing communications through all channels
  • Adept in searching and negotiating for suitable software/hardware applications for program improvement/expansion, including confidence in communicating on close-to-equal footing with technology professionals
  • Outstanding work ethic, dependability and proactivity, with an affinity for serving a diverse public and a demanding student population
  • Substantial record of highly positive ratings for duties and responsibilities performed
  • Exceptional interpersonal skills, collegiality and teamwork