Join the Cleveland Clinic team at Hillcrest Hospital where you will provide world-class healthcare alongside passionate caregivers. At Hillcrest Hospital, ranked No.3 among Cleveland-area hospitals and the No. 4 hospital in Ohio, we have over 500 registered hospital beds, and have expanded in the past several years to provide faster and more convenient care to our patients.

As a Med Staff Office Coordinator, you will assist with credentialing and privileging providers which allows additional patient care access. Your primary duties will include:

• Coordinating the administration of all medical staff services.
• Supporting the activities for medical staff office.
• Assisting with planning, preparation, and execution of medical staff events.

The Ideal future caregiver:

• Has strong communication skills.
• Can multitask in a stressful situation.
• Works well in a close-knit, teambuilding environment.
• Can make decisive judgement under minimal supervision.
• Can provide empathy and compassion in a patient-centered environment.

This is an excellent opportunity for those who are flexible and would like to advance their career growth opportunities within Cleveland Clinic. After a few years of learning the systems, processes, and intricate aspects of credentialing, you will have the opportunity for vertical growth.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• Coordinates administrative support services for medical staff and officers, including processing of applications and appointments, orientation of new staff members and communication of information between staff departments and administration.
• Coordinates billing, collection and deposit of staff dues, including maintenance of related records.
• Assists in the preparation, organization, minutes, and follow-up for the Medical Executive Committee and other medical staff committees.
• Assists in the planning, preparation and execution of medical staff events and functions. handles the maintenance of privileging and other provider related data.
• Utilizes effective oral and written communication skills to facilitate discussions and decision making.
• Utilizes current trends and practices in all aspects of credentialing and privileging.
• Other duties as assigned.

Education:

• High School Diploma or GED.
• Bachelor's preferred.

Certifications:

• Certified Provider Credentialing Specialist (CPCS) certification by the National Association Medical Staff Services preferred.

Complexity of Work:

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum of two years of direct experience.
• A Bachelor's degree may offset the experience requirement. Experience to include: Demonstrated experience in a hospital and/or managed care setting; working with multi-specialty groups and/or other integrated delivery systems; Medical Staff Services and Credentialing experience.
• Knowledge of Joint Commission, NCQA, CMS state license requirements, and other regulatory and accrediting entities.
• Strong interpersonal skills along with demonstrated verbal and written communication skills needed.
• Knowledgeable of current trends and practices in all aspects of credentialing and privileging.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 25 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.