Job description

MPOWERHealth is seeking a full-time Certified Medical Assistant to join our virtual clinic care team. For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Essential Job Duties and Responsibilities:

• The role is hybrid; it will have remote work and also requires presence at office located in Addison, TX
• Prepares patients for virtual exam by recording vitals and updating health information within the EMR
• Reviews medication history to include PMP reporting as appropriate
• Manages authorized medication refills
• Assists in answering phones, triaging patient questions, scheduling appointments, and managing patient portal communications
• Manages patient referrals
• Records patient care documentation in the medical record accurately and in a timely manner
• Performs patient outreach in accordance with Chronic Care Management (CCM) guidelines; discuss current health, ensure patient is adhering to treatment plans, and review medication compliance
• Maintain current status of LOP cases
• Other duties as assigned

Education & Training:

• 3-5 years’ experience as a Medical Assistant
• High School diploma, some college preferred
• Valid certification as a Medical Assistant
• 1 year experience in telemedicine required
• Valid CPR certification
• Knowledge of medical terminology

Preferred Skills:

• Excellent customer service and communication skills
• Empathetic to patient’s needs and concerns
• Skilled at dealing with confidential information and/or issues using discretion and judgment
• Highly motivated and organized
• Able to simultaneously manage multiple tasks
• Experience with basic desktop software, medical practice management, and electronic medical record systems
• Fluent in English
• Excel under pressure with attention to detail
• Knowledge of and adherence to HIPAA rules and regulations
• Must maintain professional appearance
• Ability to be at work on a regular and consistent basis

Preferred Schedule:

• Monday - Friday, 9:00 am to 6:00 pm
• 1 hour lunch

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental and vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time and Company paid holidays
• Company wellbeing program with health insurance incentives

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• Wellness program

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office
• Telehealth

Ability to commute/relocate:

• Addison, TX 75001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• remote work: 1 year (Preferred)
• EMR systems: 2 years (Preferred)
• telehealth: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: Hybrid remote in Addison, TX 75001

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