Overview:

Comprehensive Cancer Centers of Nevada (CCCN) is an award-winning multidisciplinary oncology group comprising medical oncology, hematology, radiation oncology, breast surgery and pulmonary medicine, with 13 treatment centers and offices throughout Southern Nevada. For more than 35 years, the practice has provided oncology services to patients in and out of state with a specialized physician and nursing staff. Our team provides the most effective treatments, both existing and emerging, to diagnose and successfully treat cancer and blood disorders. Motivated, caring professionals are encouraged to join us.

Career Opportunity:
We are seeking a Medical Office Receptionist that will be based at the Town Center Clinic in Las Vegas, Nevada. This dual position will act as a first contact for telephone callers and plays a crucial role in patient care. In this role, you will work with some of the best physicians in their fields while providing care to patients in a successful healthcare organization.

Scope :

Professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology*s Shared Values.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Professionally greets and welcomes patients and their family/friends
• Records patient cancellations and missed appointments
• Courteously answers, screens, and directs all incoming calls and connects callers with the correct extension while also relaying messages between patients and clinical staff
• Responds to emergency and urgent calls from patients in a timely manner
• Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party
• Takes and relays messages in an accurate and timely manner
• Provides a pleasant and helpful phone contact for callers
• Provides general administrative support by filing charts and forms
• Performs clerical duties as assigned to maintain workflow in the department
• Other duties as assigned
  

Qualifications:
MINIMUM QUALIFICATIONS:

• MINIMUM QUALIFICATIONS:
  
  
  • High school diploma or equivalent required. Some receptionist or office experience preferred. Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.
  • Must successfully complete required e-learning courses within 90 days of occupying position.
  • Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
  • Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
  • Commits to Quality: Emphasizes the need to deliver quality products and/or services
    

Successful candidates will thrive in a fast-paced, rapidly changing environment and have a passion for caring for their patients.

Ready For Your Next Career Challenge? We'd Love to Hear from You!
If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fighting the war against cancer. To apply please click on the "Apply" link.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This employer participates in E-Verify.