Job description

About us

The Institute of Complementary Medicine (ICM) is a group of Naturopathic Doctorsthat provids excellence in primary care. The ICM administrative team is professional, agile, and customer-centric. At ICM, we envision a model of healthcare that combines the best of both conventional and natural medicine to benefit our patients' health. Our doctors are highly trained experts in their fields and take the time to listen and properly address patients' health concerns. They take the time to listen, thoroughly evaluate the cause of symptoms, and offer practical solutions.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Safe work environment
• Professional setting

We are looking for an experienced and professional Medical Receptionist to join our growing team. The Receptionist will greet patients, schedule appointments and generally be the main point of contact for visitors. The right candidate is detail oriented, is familiar with medical terminology, has strong communication skills and enjoys interacting with people. They will work closely with the Primary Care Team to schedule appointments and help patients get the care they need.

Responsibilities:

• Greet patients warmly and answer their questions.
• Schedule patients in a timely fashion.
• Answer telephones.
• Manage appointments and confirm them with the patient.
• Check patients in.
• Check patients out.
• Demonstrate grace at all times with patients and colleagues.
• Enjoy coming to work and enjoy the people you work with.
• Be able to show up to work on time reliably and consistently.
• Desire to learn new skills and demonstrate flexibility.
• Team-oriented and solutions-oriented.
• Excellence in communication and problem-solving.
• Creative thinking.
• Demonstate empathy and tact.
• Be familiar with a variety of holistic remedies.
• Be familiar with mainstream medicine.
• Cross train on all office procedures.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Commuter assistance
• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic
• Private practice
• Telehealth

Medical specialties:

• Holistic Medicine
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Seattle, WA 98122: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 2 years (Required)

Work Location: In person

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