Job description

General summary of duties: Greets patients in a professional, compassionate and friendly manner at time of appointment. Directs patient to complete required medical and demographic information for appropriate appointment. Collects completed paperwork and financials if needed. Directs patients to waiting area until clinical staff is able to assist them. Assists patient at time of checkout with additional appointments and any other directions needed for future appointments in a friendly and polite manner. May require some Saturdays.

Essential Responsibilities:

• Regular and predictable attendance is an essential function of this job.
• Executes the opening and closing of the Front Office at assigned location.
• Complete patient check-in in a timely and efficient manner.
• Complete patient check-out in a timely and efficient manner.

Job Qualifications:

• High school diploma or GED.
• Have recent previous healthcare office setting experience and/or recent certification from a technical trade school.
• Recent customer service is also preferred.
• Typing ability of 30-40 wpm, Word processing, Microsoft computer experience and Electronic Health Record experience helpful.

• Personable and professional demeanor.
• Maintain neat and clean appearance.
• Maintain sense of responsibility
• Ability to read, write and speak English clearly and concisely.
• Ability to read, understand and follow complex oral and written instructions.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.

Job Type: Full-time

Pay: $15.00 - $16.81 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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