Job description
Medical Schedulers' main responsibility is making patient appointments using EMR- E-Clinical Works, but they may perform other tasks as well: gathering patient information, handling insurance documentation, and front desk operations.
- Answer a high volume of phone calls, triaged emergencies and directed other calls to appropriate departments
- Manage high-volume work load, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies
- Expertise in navigating insurance company websites to obtain preauthorization's and referrals to confirm coverage and resolve issues
- Coordinated scheduling among multiple parties, including patients, physicians, and facilities to accommodate preferences and urgency
- Maintained supply of all printed materials by proofreading and ordering all business-related documents
Education and Work Experience:
- High school diploma/GED required
- Associate degree preferred
- 1+ years’ experience in healthcare
- Familiarity with Electronic Medical Records, such as Eclinical Works (ecw) - preferred
- Ability to handle a fast-paced environment and prioritize tasks based on importance
- Excellent communication and problem-solving skills
- Microsoft Office and desktop publishing software
- Bilingual preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Medical scheduling: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Closed
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Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Healthcare setting:
- Clinic
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Medical scheduling: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
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