Launch your healthcare career as a Medicare Sales & Enrollment Specialist at the Hive powered by BroadPath, an immersive training experience where we’ll pay you to acquire the licenses and credentials needed to forge a lasting career with a Fortune 100 health insurance company.

Start by spending 9-12 weeks at our Hive Training Center in Longview, WA, where you’ll learn about Medicare Advantage products and how to assist Medicare-eligible consumers. When you’re up and running, you’ll then transition to a hybrid experience, working some days at the Hive and others from the comfort of home.

Your job will be to answer incoming inquiries from prospective healthcare insurance members and provide them with the help they need to select the plan that’s best for them. Once you’re fully immersed in the role with lots of hands-on experience, you’ll then have the opportunity to leave the Hive to work directly for the Fortune 100 healthcare organization you’ve been supporting.

Perks

This is an entry-level role with the opportunity to quickly advance your career and earning potential.

• Hybrid Work: Alternate between remote and onsite (after training).
• Paid Training: Earn as you learn, plus we’ll cover your job-related licensing fees.
• Starting Wage: $16/hr to start, $20/hr post-training.
• Weekly Pay Days
• - Average Annual Earnings (base + incentive): $45k - $65k+.
• Access to BroadPath’s Limited Medical Plan after your first 60 days.
• Major Medical Plan, 401K, and career advancement opportunities after one year of full-time employment.
• - Team- and culture-building opportunities, including our HiveLife entertainment events and Diversity, Equity + Action Committee.
• Uncapped Employee Referral Program
• - No knocking on doors - just educating and helping customers.
• Build and maintain trusting relationships with members and prospects, and establish yourself as a trusted advisor.

Responsibilities

As our ideal Hive candidate, you’re organized and driven to tackle the challenge of building and maintaining trusting relationships, at work and with your customers. Like us, you’re gritty, innovative, culture-focused and embrace coaching.

• Answer inquiries from prospective members, learn about their healthcare needs and help them select the Medicare product best for them.
• Follow up with existing members to answer questions and review current or new products and services.
• Navigate multiple computer systems to document information while actively listening and engaging with members.
• Help prospective members enroll in insurance plans over the phone while staying current on product requirements and enrollment guidelines.
• Meet or exceed established performance goals in call quality, adherence, attendance, and customer experience.
• Operating Hours: M– F, 7:00 a.m. – 8:00 p.m. PST (shifts provided during training).

Minimum Requirements

• High School Diploma/GED (or higher).
• Ability to work regularly scheduled shifts with the flexibility to adjust daily schedule and work overtime and/or weekends as needed.
• Ability to work onsite 2x weekly after training and for company events.
• Previous sales experience or customer service preferred.
• Ability to operate Windows/PC and learn new and complex computer system applications.
• Flexibility to customize approach to meet all types of caller communication styles and personalities.

Preferred dress code

Business (business suit, tie)

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.