Job description

Medicare Specialist – Information & Assistance

The Helm at the Boll Life Center (formerly Services for Older Citizens) is seeking a detail oriented, organized, compassionate job candidate who has experience and interest in working with a senior population and their caregivers. Experience working with health insurance, Medicare plans and Social Security is a plus. Reporting to the Executive Director, the Medicare Specialist - Information & Assistance is responsible for coordinating The Helm’s Medicare Medicaid Assistance Program (MMAP), providing referrals and assistance to seniors and their caregivers, and other client related duties.

Key Responsibilities include:

• Co-manage and maintain the Information and Assistance program.
• Identify resources available to senior citizens and their families.
• Answer incoming calls from seniors and family caregivers in need.
• Provide and support data for grant applications.
• Coordinate a list of providers of home health care, transportation services, house cleaning, etc.
• Implement programs including New to Medicare presentations and Medicare open enrollment.
• Attend local events to inform the community about The Helm as needed.
• Co-manage The Helm medical loan closet.
• Co-manage the Medical Escort Program
• Maintain yearly certification as a Michigan Medicare/Medicaid Assistance Program (MMAP) Counselor – education provided.

Visit www.helmlife.org for a more complete job description.

To apply, send a resume and cover letter to MMAPSpecialist@gmail.com. Include ‘MMAP Specialist’ in the subject line.

The Helm is a nonprofit organization dedicated to helping seniors of the Grosse Pointes and Harper Woods maintain their lives with independence and dignity through a variety of programs and services

Job Type: Full-time

Pay: $37,440.00 - $40,560.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Grosse Pointe, MI 48236: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 4 years (Required)
• medical insurance customer service: 3 years (Required)

Work Location: In person

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