Job description

Membership & Marketing Coordinator

Job Type: Full-Time

Wage: $37,000 – $45,000 with full benefits

Start Date: Immediate

The Role:

The Membership & Marketing Coordinator organizes all aspects of membership services, office operations and marketing/communication at the Association; Serves as first point of contact with members and the public. No real estate experience is required.

Specific Responsibilities:

1. Committee, Task Force, Board Coordination: creates agendas, maintains all meeting records/minutes and serves as liaison to members.

2. Member Services:

a. Electronic Lock Box System: tracks inventory of all lock boxes, audits inventory, trains members and provides technical support.

b. Multiple Listing Service System: enters property listings as necessary, adds new members, ensures compliance of property listing data, provides technical support.

c. Professional Development: coordinates all continuing education seminars and workshops; maintains course attendance records; tracks license and membership requirements, coordinates new member orientation.

d. Event Management: organizes, promotes, coordinates membership events to promote the association.

3. Internal Office Operations: updates and maintains all governing and office documents, opens and distributes all mail/deliveries, maintains office supply inventories, assists in logging/recording all incoming cash/checks, maintains membership files and management system.

4. Customer Service: answers telephone calls, greets walk-in customers, responds to member requests.

5. Marketing and Communication: creates and executes digital marketing campaigns; updates/adds/modifies the organization’s website; creates social media content to generate traffic/interest, action, and response; develops and edits promotional brochures/flyers; creates videos to communicate BCAAR value internally and externally.

6. Performs other duties as assigned.

Qualifications and Expectations:

· Associate degree or equivalent work experience required; Bachelor’s degree preferred

· Exceptional customer service and support skills; 1-2 years customer services experience required

· Highly effective at multi-tasking and managing several priorities and projects

· Strong organizational skills, exceptional attention to detail and the ability to follow-through on tasks assigned

· Must be highly motivated and a self-starter with the ability to work both independently and on a team

· Excellent written and verbal communication skills

· Real estate experience is helpful but not required

· Excellent computer skills: Microsoft Office: Word, Outlook, Excel, PowerPoint is required

· Knowledge of WordPress, social media, Mailchimp (email marketing platform), graphics and video editing software preferred

Benefits:

• Retirement contribution (annually)

• Dental/Vision/Health insurance

• Life insurance

• Short-term disability insurance

• Paid time off (vacation and sick)

• Opportunity for annual bonus

To apply, applicants must email their resume and cover letter to alankerd@bcaar.com. Applications will be accepted until the position is filled.

Job Type: Full-time

Pay: $37,000.00 - $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Battle Creek, MI 49014: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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