The YMCA of Central Texas is seeking energetic, dependable and articulate individuals to work as Membership Service Representatives in our fast-paced, family-oriented environment.

Member Service Representatives will do the following:

• Promote and sell memberships and services
• Build relationships and retain members
• Answer member questions in a prompt, professional, and friendly manner
• Attend paid trainings and meetings and learn new skills
• Work with a team to make a lasting difference in your community
• Schedule will be approximately 10 to 29 hours per week depending on the needs of the branch

Currently hiring individuals to work the following shifts: 8am-3pm and 3pm-9pm

Skills and Requirements:

• Minimum of two (2) years customer service experience
• Demonstrated data processing skills
• Ability to work independently and multi-task
• Ability to process a large volume of work
• Knowledge and skills in Microsoft Office, Word, Excel, and Outlook
• Must be organized and have strong attention to detail
• Ability to communicate with a diverse clientele and team members
• Excellent written and interpersonal communication skills
• Ability to make decisions, set priorities, and work as a team
• Ability to work with complex accounts and highly confidential information
• Ability to work effectively in a fast paced, deadline driven environment
• Must be able to pass pre-employment drug screen, criminal history, sex offender and reference checks

Work Conditions:

• Must be able to work on a computer for extended periods of time
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• While performing the duties of this job, the employee is regularly required to talk or hear

Pay Rate: $13.00 to $15.00/hour

How to Apply: Please send resume and cover letter to Amy Zarate at azarate@ymcagwc.org or drop them off at Twin Lakes Family YMCA, 204 East Little Elm Trail, Cedar Park, TX, 78613.

About Us: We are a not-for-profit services Association focusing on mission driven initiatives, with a vision of building strong kids, strong families and strong communities throughout 7 Texas Counties. Our organization is home to the largest school age child care provider in Williamson County as well as health and fitness programs that improve the quality of life for over 45,000 members ranging from preschool through senior citizen.

Thank you for your interest in the YMCA of Central Texas!