Job description

Job Title: CRM Specialist

Location: Richmond, VA

Job Type: Full Time

Key Tasks & Responsibilities

· Develop, Maintain, and Improve the CRM Database (MS Dynamics)

· Weekly & Monthly Report Generation Tracking All Phases of the Sales Pipeline

· Data Entry for Opportunities to Measure & Project Market Size

· Engage with Business Groups to Understand the Strategic Visions for CRM and Manage Opportunities Through the Sales Funnel

· Strategic Go/No-Go Data Driven Sales Decision Making

· Idea Generation and Exploration, nothing is in stone – you are the specialist and our Sales & Marketing team will build best practices real time based on your input!

Qualifications/Position Requirements

· Education / License / Training: Bachelor's degree in Business, Computer Science, Information Systems, or CRM License and Experience Equivalent

· CRM Experience: 2+ Years of CRM System Experience & CRM Report Generation

· Data Fascination: A love of Data Driven Decision Making

· Analytical Skills: The CRM Specialist must have strong analytical skills to evaluate customer data and feedback, identify trends, opportunities, and make recommendations for leveraging technology to increase efficiencies and improve internal processes.

· Technical Skills: The CRM Specialist must have a good understanding of CRM software and technology, as well as experience working with data analysis tools such as spreadsheets and databases (data organization, charts, and pivot tables).

· Project Management: The CRM Specialist must have some experience and confidence in project delivery to oversee the implementation of CRM initiatives and ensure they are delivered on time. Independently Motivated.

· Customer-Focus: The CRM Manager must have a customer-focused approach and a passion for internal customer support, teaching data best practices, sharing the value of marketing technology, and delivering excellent customer experiences

· Environmental, Social, Governance (ESG): Desire to Work in Green Infrastructure Manufacturing and Drive to Champion Environmental & Social Initiatives

Preferred Qualifications

· 2+ Years of Microsoft Dynamics Experience

· Experience Building CRM Infrastructure

· Experience in the Architecture, Engineering, Contracting (A|E|C) Industry

Job Type: Full-time

Salary: From $65,000.00 per year

Benefits:

• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Richmond, VA 23173: Reliably commute or planning to relocate before starting work (Required)

Experience:

• CRM software: 1 year (Required)
• Microsoft Dynamics 365: 1 year (Required)

Security clearance:

• Confidential (Preferred)

Work Location: One location

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.