National Account Executive - Claims Relationship Manager
Job description
McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution.
McLarens family of brands’ is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre-risk and damage surveying. With direct operations in over 200 countries with over 2000 team members, McLarens is a global leader with a customer-centric culture and quality is at the heart of McLarens.
The professionals at McLarens live by a set of shared values that guide their actions and behaviors:
EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.
RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.
KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.
THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
Purpose
A McLarens National Account Executive (NAE) – Claims Relationship Management (CRM) is a sales professional who performs a variety of business development functions aimed at managing client relationships within a defined territory, as well as developing new business from both existing and new clients. Everyone is a “salesperson” at McLarens, and the NAE - CRM is assigned key initiatives to add value while maintaining the company's existing relationships with a client / group of clients ensuring quality service. McLarens NAE – CRM will be tasked as dedicated McLarens / Norcross point of contact to manage all U.S. Insurance Carrier / Broker / TPA claims relationships. The NAE - CRM responsibilities are specifically designed as a comprehensive approach to building client relationships, enhancing client service, proactive CAT planning, managing vendor procurement, new business development and advocating an internal culture of teamwork.
Key Accountabilities
- Achieve sales targets and personal assigned goals for existing and new business
- Prospect to claims providers in territory (Carriers – Examiners and Underwriters, TPA’s, etc.)
- Build new business relationships using existing industry contacts
- Cold call to qualify and establish relationship with new clients
- Give sales presentations
- Identify and qualify new contacts at existing clients
- Identify and qualify new clients
- Qualify new opportunities
- Cross-Sell Core services, Niche Specialty Lines and additional capabilities
- Identify opportunities in region to support and expand business opportunities for other region’s Client Champion accounts
- Identify leads for National / Global Account Team
- Engage Adjusters with clients
Experience and Qualifications
- Achieve sales targets and personal assigned goals for existing and new business
- Prospect to claims providers in territory (Carriers – Examiners and Underwriters, TPA’s, etc.)
- Build new business relationships using existing industry contacts
- Cold call to qualify and establish relationship with new clients
- Give sales presentations
- Identify and qualify new contacts at existing clients
- Identify and qualify new clients
- Qualify new opportunities
- Cross-Sell Core services, Niche Specialty Lines and additional capabilities
- Identify opportunities in region to support and expand business opportunities for other region’s Client Champion accounts
Competencies
- Account Management
- Communication
- Sales Goals
- Sales Skills
- Negotiation Skills
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
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