Job description

Network Technician

CMIT Solutions is a Managed Service Provider that supports small and medium-sized businesses by managing their IT infrastructure and security. We help clients with every aspect of technology from network design and maintenance, to Help Desk support, procurement, compliance support and technology consulting.

We are seeking a Network Technician to manage and maintain the IT networks of our clients. An ideal candidate will be able to manage networks, troubleshoot and resolve issues and complete projects. We are seeking a candidate with a high degree of professionalism and drive, who is focused on excellence and customer service. The Network Technician will be an integral part of our local team while also collaborating with a national group of CMIT technicians across the country.

Essential Responsibilities:

• Provide timely remote and on-site technical support to our clients
• Diagnose, research and troubleshoot computer system issues, including operating systems, hardware and software, networking, VPN, connectivity, server and more
• Install, configure, and support desktops, laptops, servers, virtual machines, network devices, VOIP products, backup systems, and miscellaneous devices
• Manage IT projects throughout the project lifecycle including scope, goals, and deliverables
• Respond promptly and professionally to alerts and end-user IT issues
• Function as primary point of contact and communication with customers from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress.
• Document and update inventory of all IT equipment (desktops/laptops, servers, printers, networking equipment) of our clients
• Assist in onboarding new clients and documenting infrastructure
• Work remotely, in office, and on-site at client facilities to provide exceptional support

Qualifications:

· Associate or Bachelor’s degree or technical certification preferred

· 5+ years of IT-related technical experience. Managed Services Provider experience a plus

· Experience successfully managing projects on scope and budget

· Experience troubleshooting issues with PC and Mac workstations and server applications/operating systems

· Experience working with Servers, Firewalls, Routers, and Switches

· Help Desk ticketing system experience preferred

· Experience with Office 365 and G-Suite administration

· Must be very organized, detail-oriented and have professional verbal and written communication skills

· Self-motivated, dependable and passionate about technology

· Enthusiasm for working in a team environment and a desire to help our clients grow their businesses by serving their IT needs

Benefits available: Medical, Dental, Vision, PTO and Professional Development opportunities

If you are hard-working and want to be part of a growing team,

If you like to be challenged and learn new skills,

If you are comfortable providing both remote and on-site support,

If you like to work in a fun environment and are looking for more than just a job,

Then send us your resume!

Job Type: Full-time

Pay: From $1.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Brecksville, OH 44141

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.