Occupational Data Collector

DLS / Research & Analysis Unit

Annual Salary Range: $33,914 - $36,849

Why you will love this position:

The Department of Labor is looking for a qualified applicant to join our Research & Analysis Unit as a Research Data Assistant. In this role, you will be part of a small but effective team that excels in data collection and customer communications among other skills. This role is a great way to learn more about Missouri and our partnership with the Bureau of Labor Statistics, how we collect valid data, and how this data is used to educate Missouri Citizens.

What you will do:

• Consult with Missouri citizens to identify survey needs and specific requirements to complete the
  surveys and update data profiles.
• Conduct surveys and collect data for SOII or CFOI Monitor and evaluate survey progress and
  performance.
• Conduct research to gather information about survey participants.
• Analyze data from surveys, old records, or past surveys.
• Collaborate with Bureau of Labor Standards to assist with implementation and evaluation of surveys.
• Provide Division assistance with answering calls in a division queue.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or
  explain information, address complaints, and provide assistance.

All you need for success:

Qualifications

• Bachelor’s degree (Substitutions may be allowed.)

Desired Attributes

• Knowledge of principles and processes for providing customer service. This includes customer need
  assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Strong verbal and written communication skills.
• Intermediate knowledge of computer information systems.
• Ability to review documents for accuracy and completeness.
• Ability to complete assignments within specified timeframes.
• Ability to develop and implement procedures from general instructions.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: Whitney Hodges at Whitney.Hodges@labor.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.