Job description

ECS Recruitment are currently recruiting for an Occupational Therapist for a client in Australia.

To provide evidence based Occupational Therapy interventions in a community setting, while delivering exceptional service to achieve customer satisfaction across the client’s portfolio.

Responsibilities
Role Specific:

• Maintain a functioning knowledge and understanding of the various funding streams such as NDIS, Home Care Packages, and the SWEP
• Develop and maintain a regular appointment cycle with clients, Problem-solve unique challenges experienced by clients
• Liaise and maintain good communications with patients, particularly with respect to jointly setting goals in the development of treatment strategies and ensuring informed consent
• Provide time quotations for ADL, equipment, mobility, and home modification assessments for the disabled and elderly populations
• Efficiently and effectively conduct comprehensive ADL, equipment and mobility and home modification assessments within the community setting
• Maintain skill and knowledge of current trends in treatment techniques, best standard equipment recommendations and home modifications
• Liaise and maintain good communications with builders and equipment provider networks to satisfy the needs of the client
• Work a cross-section of clinical job roles as required, being willing to assist in all services and at all sites

Quality:

• Provide consistent, quality, strong evidence-based interventions
• Provide client-focused Occupational Therapy service across all domains of the individuals life
• Adhere to Ignite Healthcare’s Quality, Referral Management and Customer Experience Framework

General:

• Demonstrate Ignite Healthcare values in all business undertakings
• Liaising and building rapport with key stakeholders such as: Home Care Providers, NDIS Providers and Agents etc
• Liaise and maintain good communications with interdisciplinary teams involved in patient care
• Participate in regular continuing education sessions – both within the business and externally
• Seek assistance from other clinical staff when faced with difficult clinical decision-making
• Maintain registration as an Occupational Therapist and full financial insurance membership
• Recommend and effectively merchandise our products/services to clients

Key Performance Indicators:

• Achieve or succeed individual Minimum Billable Activity Target each month whilst adhering to client fee schedules
• Achieve average team Customer Satisfaction Score (NPS) of +30 each quarter
• Achieve minimum 90% Quality and Service Delivery Standard Score each month

Requirements:

• Degree in Occupational Therapy with current AHPRA registration
• Minimum six months clinical experience
• Experience in community/aged care/paediatric arenas
• Knowledge of the clients’ products and services
• Competent in the use of Microsoft Office suite and working
• knowledge of Cliniko software
• Ability to work as part of a team as well as autonomously
• Sincere passion for helping a diverse range of clients
• Ability to establish genuine rapport with clients
• Excellent verbal and written communication skills
• Unrestricted current driver’s license.

Job Types: Full-time, Permanent

Salary: €55,000.00-€65,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Application deadline: 10/09/2022

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