Our client, one of the leading Freight Forwarding Companies is now is looking for an experienced Ocean Freight Operator.

This is an excellent opportunity to join a highly respected and long established Freight Forwarder.

Reporting directly to the Ocean Team Lead, you will be responsible for supporting the administration function for Sea Freight, within the Ocean operation. Duties will include assisting with the overall Ocean Division’s requirements in an effective and timely manner & ensuring full conformance with SLA’s and defined policies & procedures.

Position: Ocean Freight Export Operator

Job Type: Permanent

Salary: € 35 -€45 DOE

Location: Dublin

Reference: LOG – Aug – GH

Responsibilities

• Plan, organise and execute sea freight support activities such as order processing, order scheduling, timely updating of transactions within the Ocean system.
• Deal with inbound emails, calls & queries liaising with customers and suppliers where necessary.
• Assist with KPI data and reporting updates and responsible for working on Imports & Exports.
• Develop constructive & cooperative working relationships with colleagues, customers & suppliers.
• Responsible for assisting with Health & Safety and ensuring compliance with Company policies and best practice.
• Receive files from the front office, print the documents and verify if received documentation is complete depending on the shipment’s and client’s requirements. Any incomplete documents need to be obtained from customer.
• Add or complete the shipment details on the SF Shipment.
• Account management from A to Z process will be required.
• Co-loader followed by pro-active follow ups.
• Upon receipt of the ANF the file is to be registered in both CRM & Stirling as per the registration requirements.
• Request the shipping line charges and send a delivery pre-alert to the transporter. File needs to be sent to the operators and monitored for release.
• Monitor ETAs daily up update shipments where required.
• Imperative that dates are confirmed with Shipping Lines and Co-Loaders. Accuracy of information provided is critical.
• Telephonic updates with customers on document requests for shipment status update.
• Assist with general administration tasks.

Candidate Requirements

• Industry relevant qualification desirable.
• Minimum 2 years’ experience workin in a similar role.
• Efficient MS Office skills.
• Excellent written & verbal communication skills.
• Strong organisational skills & attention to detail.
• Ambitious, energetic, focused, attentive to detail and conformance with defined procedure..
• Customer focused and a friendly disposition.
• Positively inclined towards change and personal development.
• Positive ‘Will Do’ attitude.
• Ability to work as part of a team.
• Respectful of others.
• Any other ad hoc duties required within Ocean Division from time to time