Job description

Responsible for ensuring the overall reception, customer service, bookkeeping, and administrative needs of a small manufacturer of assistive technology for persons with disabilities based in Waterbury, CT.

Duties to include but not limited to:

Office Administrator:

Manage the front desk by answering and routing incoming phone calls and messages; greeting and screening visitors; routing incoming mail and packages.

Order and maintain adequate levels of all basic office supplies for use by all departments.

Ensure that all employees follow protocol, getting their work done on time and within budget

Knowledge of basic computer programs such as Microsoft Office Suite. Able to troubleshoot basic computer issues

Adaptability and flexibility to adjust priorities for whatever task is most important at any given time.

Ability to handle sensitive information discretely

Leadership skills to take control of a situation and make quick decisions when necessary

Full charge Bookkeeper:

Must have experience in a manufacturing environment. Be an excellent communicator, both verbal and written, with accurate grammar and spelling. Accounting degree preferred but is not required with relevant experience. Back ground check will be done.

Experience in SAGE50 preferred. Manage all accounts receivable, payable, banking, and General Ledger. Work with CPA firm as needed.

Customer Service:

Provide a high level of customer service, assistance, and information to current and prospective customers.

Process quotes, customer orders, forms, and applications

Manage return goods authorizations if needed

Keeping record of customer interactions, transactions, comments, and complaints in software ACT

Good communication skills (written/verbal)

Excellent organizational and problem-solving skills

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Paid training

Physical setting:

• Office

Schedule:

• Day shift

Ability to commute/relocate:

• Waterbury, CT 06708: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Bookkeeping: 2 years (Required)

Work Location: In person

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