Job description

Role: Office/ Data Entry Clerk

Shift: 8 AM – 5PM Monday – Friday

Summary:

• Responsible for data entry, report creation and admin support to the hiring manager.
• Daily duties of the store in the backend.
• Responsible for processing parts orders, open and closed claims billing to credit, invoicing customers on sale of regular parts orders, and handling warranty claims.

Responsibilities:

• Processes claims and files.
• Processes warranty return forms.
• Assists customers by providing warranty information (via phone or email) small volume.
• Inputs and logs stock orders.
• Credits customers for paid claims.
• Calls customers on deleted claims and re-enters new claims.
• Research all freight bills to determine if billable or non-billable.
• Submit claims for damaged freight.
• Possesses knowledge on CATS, and Oracle.
• Receives and checks written or verbal customer purchase orders.
• Verifies stock availability and processes shipment orders.
• Maintains related order files and records.
• Monitors delivery dates and notifies customers of delays.

Qualification:

• High School Diploma
• 6 months to 1 year related experience and/or training
• Excellent communication skills (Verbal & Written)
• MS Office Suite knowledge (Excel basic knowledge)
• Self Starter, motivated, able to work independently

Job Types: Full-time, Contract

Salary: $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Candidate must be vaccinated

Ability to commute/relocate:

• Carrollton, TX 75006: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Data entry, office general office clerical duties, Knowledge of general accounting principles, Familiarity with credit and collection operations procedures, Knowledge of Microsoft Excel, Outlook and Word.

Education:

• High school or equivalent (Required)

Experience:

• Clerical: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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