Job description
Operations Administrator
Renewal by Andersen- Cranford, NJ
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
Our Renewal by Andersen Company is looking for a reliable and detail-oriented Operations Administrator. The ideal candidate is well-organized, professional and capable of managing their workload and prioritizing tasks. This is an excellent opportunity to join a growing company that offers an upbeat work environment and a competitive salary.
Primary Responsibilities:
- Ensure high quality customer service to all customers.
- General administrative duties, including answering multi-line phones, faxing documents, and processing check requests.
- Process paperwork and requests for customers.
- Escort prospective clients to our showroom.
- Maintain customer accounts in our custom Salesforce platform and update information as needed.
- Schedule appointments and meetings on behalf of leadership team; prepare agendas and any material needed for meetings.
- Prepare spreadsheets using Microsoft Excel to track and monitor data about ongoing projects; generate reports from these data for management.
- Prepare written correspondence as needed with customers and internal departments.
- Manage team calendar.
- Prepare and distribute team communications as needed.
- Other tasks as assigned.
Qualifications:
- 2-3 years experience as a front office assistant, executive assistant, or similar role (required)
- Salesforce software experience (required)
- Superior knowledge of Microsoft Office (required)
- Strong Customer Service experience
- Experience with multitasking under pressure
- Must be comfortable speaking on the phone
- High level written/verbal communication skills
- Comfortable carrying up to 25 lbs
Compensation and Benefits:
- $20-22/hour, plus monthly bonus potential
- Full insurance package, including medical, dental, vision, and life
- 401(K) program
- PTO, paid holidays, and Student Loan Reimbursement Program!
Schedule:
- Onsite in our Cranford office
- Monday-Friday; 8:00am-4:30pm
If this sounds like an exciting opportunity, please apply today! We are always looking for motivated talent to join our team. To apply, send your resume to rkelso@windowsbyrba.com.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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