Operations Client Service, Officer ( Hybrid )
Full Time
South Dublin, County Dublin
Posted
Job description
Who we are looking for
The candidate will join the Securities Valuation team based in Dublin and will report to the local team manager.
The candidate will:
- Take the lead on client support to Mercer for Securities Valuation.
- Provide active support to Oversight and Governance roles within Securities Valuation.
Ensure that the service to clients is adequate and meets the required standards of service levels
Why this role is important to us
State Street is a global leader in alternative investments fund administration. Our vision is to further advance our position as a premier, full-service global provider to the alternative investments marketplace though innovative product solutions, broad industry expertise and excellent service levels. To continue to achieve this vision, we require new and motivated talent.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Securities Valuation, Client Service – Officer you will be responsible for the below key areas:
Governance
- Manage issue resolution and remedial implementations to target 100% accuracy.
- Challenge any Conduct Risk items and follow through to completion.
- Work as a team in conducting periodic governance reviews ensuring associated risks are identified and managed and appropriate remedial action is taken where appropriate.
Coverage
- Represent department and teams in cross-departmental, cross-divisional and external client meetings.
- Serve as key resource to client on functional area of expertise.
- Continue to enhance customer service, refine value proposition, establish SLAs and metrics for all Centers of Excellence.
- Act as a State Street representative for collaborative issue resolution.
Product
- Develop and maintain cross-departmental and divisional relationships to better facilitate the assignment and resolution of departmental issues.
- Carry out assignments under self-direction and creatively overcomes roadblocks.
- Develop or implement needed solutions without waiting for direction or leadership role to be assigned.
Development
- Provide strategic oversight to business line development through identification of key issues and trends.
- Monitor and stay abreast of Industry changes / events impacting Pricing. Liaise with external bodies and internal departments to ensure appropriate analysis and preparation is completed.
#IJP #LI-HYBRID
What we value
These skills will help you succeed in this role
- Client-oriented with excellent written and verbal communication skills
- Excellent organizational skills and attention to details
- Strong commitment and work ethics
- Problem-solving and decision making
- Quality and Risk Management
- Planning and Execution Management
Education & Preferred Qualifications
- Competent to Expert with a minimum of a Bachelor’s degree or equivalent work experience and a focus in Finance or related field; 4-6 years of related experience
- Proficiency in the use of Excel, Access and Macros preferred
- Familiarity with the use of Bloomberg and Reuters terminals preferred
- Understanding of financial instruments and capital markets preferred
- Securities pricing knowledge and experience preferred
- Proven negotiation and influencing skills
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.