BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Operations Manager
Grade: RCS K
Contract Type: Permanent (Full-Time)
Closing Date: 5th December 2022

Location: Horizon, North Dublin

Salary: €65-70000

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

• Management of operational plan to ensure business has the required number of operatives to meet daily requirements;
• Delivery of Key Performance Indicators (KPI's);
• Effective leadership and management of the operational and administration teams;
• Drive excellence in service delivery, uninterrupted patient supply and safeguarding of the critical pharmaceutical products in the role's custody.
• Ensure site operates at all times within GDP / GMP and other licences and that the operational teams operate compliantly within the site's eQMS system and in line with relevant EU regulations.
• Establish and govern an effective operational plan that ensures seamless service delivery to Global, EU and in country customers and that the site operates in line with license and contractual requirements.
• Ensure all QMS operational obligations are completed to the highest level and in a timely manner adhering to all targeted timelines in the eQMS;
• Responsibility for ensuring a high level of quality in content of SOPs Deviation investigations and Change Controls;
• Responsibility for maintaining excellent Health & Safety standards within the warehouse operation, conducting full detail investigations into all incidents, accidents and near miss issues.

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

• A minimum of 5 years Life Sciences logistics industry experience.;
• Knowledge of GMP/GDP warehouse operations and quality/regulatory compliance;
• Knowledge of pharma contract base with production experience including secondary packaging;
• Knowledge of change management within a life sciences environment
• Ability to anticipate and resolve problems, data, discrepancies, causes and consequences;
• Strong computer skills and knowledge of warehouse management systems;
• Strong knowledge of health and safety legislation and compliance.
• 3rd level Education- desired - Operations/logistics or quality management.

What will you get in return?

As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, simple savings and financial education. You and your family can also access our mental health app on the go, free mortgage and Will advice as well as hundreds of retail and lifestyle discounts. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more is hosted on our Benefits platform which you will have access as a DHL Employee.

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the Republic of Ireland. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.