Job description

DUTIES AND RESPONSIBILITIES:

• Monitor and track daily reports.
• Complete annual performance reviews of fleet managers.
• Review load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments.
• Notify the Customer Service department of issues/changes that might impact customer expectations or affect load assignments.
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability.
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated.
• Participate in Quality Teams by conducting driver route and hold meetings.
• Coaching and development of personnel. Including fleet managers and drivers
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay equipment, and load assignments.
• Ensure awareness of and enforce company policies.
• Ensure the operations remain a productive center by monitoring these processes and keep freight moving by repowers or dispatched when necessary.
• Maintain records pertaining to driver performance and productivity.
• Maintain records of the fleet manager’s performance, productivity and policies.
• Participate as an active member in Quality teams and attend company meetings, as necessary.

MINIMUM QUALIFICATIONS/EXPERIENCE:

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field.
• Fluent in computer applications and keyboard proficiency.
• Ability to function in a fast-paced work environment and tolerate stress.
• Ability to plan and organize, attention to detail, problem-solving skills.
• Excellent oral and written communication skills.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The physical requirements and work environment described are representative of those present while performing the essential functions of this job.

· Must be able to sit and use telephone and computer, simultaneously, for extended periods of time.

· Must be able to speak and hear clearly in a high volume telephone environment.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Gaston, SC 29053: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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