Job description

Five Star Golf Carts-Operations Manager

Queensbury, NY

Five Star Golf Carts is looking for an Operation’s Manager to oversee a team of staff and manage the day-to-day operations at our Queensbury, NY Office. The successful candidate will have a strong drive toward customer service ensuring that the team is managing their daily tasks as well as ensuring that the office administrative functions are completed on time and accurately. Prior outdoor equipment experience a plus. The Operations Manager will work closely with the Sr. Operations Manager and Chief Operating Officer.

Our new team member is accountable, keen to learn, adheres to high quality standards and executes on results and plans within the Queensbury team.

Position: Operations Manager

Start Date: Immediately

Status: Full-time

Work hours: Fixed hours with flexibility depending on team requirements

Location: Queensbury, NY

Compensation: Commensurate with qualifications and experience

Opportunity to work with a dynamic, innovative, globally operating, growth-stage tech company offering exciting opportunities and challenges.

RESPONSIBILITIES:

Day to Day Operations:

• Supports the company Operations Manager by maintaining office systems and supervising staff
• Maintains office services by organizing office operations and procedures, controlling office correspondence, reviewing and approving office supply requisitions, and assigning and monitoring clerical functions
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
• Implements office policies by establishing standards and procedures
• Completes operational requirements by ensuring smooth running of day to functions of all teams
• Keeps management informed of HR-related items like absenteeism or punctuality
• Maintains office staff by assisting with recruiting and orienting employees
• Maintains high standard of office condition and arranges necessary repairs as required
• Liaise with Controller to manage budget for day-to-day function of office, office stock and travel requirements ensuring all goods and services are paid on time
• Provides weekly reports to Controller of office and travel expenses
• Contributes to team effort by driving accomplishment of weekly results
• Promotes process improvement by making recommendations for ways to improve
• Liaise with facility management vendors, including cleaning and security services

REQUIREMENTS:

• Microsoft Applications a plus
• Leadership skills (Proven track record)
• Driven and self-motivated
• Tracking budget expenses
• Process-driven
• Inventory control
• Client-centered approach
• Excellent communication (written and verbal)
• Excellent organizational skills
• Strong time-management skills
• Previous experience with CRM system (advantageous)
• Good problem-solving skills
• Ability to work independently
• Outcomes-driven

RELEVANT EDUCATION AND EXPERIENCE:

• High School Diploma (required)
• Bachelor's Degree in Business, Operations Management or related field (advantageous)
• Min 2 year’s minimum experience in leadership role
• Experience working with remote teams (advantageous)

Job Types: Full-time, Temporary

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Queensbury, NY 12804: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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