Job description

Stay Montana Operations Coordinator

Job Summary:

The Operations Coordinator is responsible for supporting the Operations team in caring for a portfolio of vacation rental properties. This position operates as a field representative providing onsite services at assigned property locations. If you are interested in a career in the growing vacation rental industry with a company that strives to promote from within, this may be the right position for you!

Essential Job Duties, Functions, & Responsibilities:

• Responsible for conducting inspections post-departure to ensure there hasn’t been any damage, excessive cleaning required, and/or items missing that need to be documented and accounted for.
• Assist the housekeeping team by removing trash and complete check out instructions if guests did not.
• Provides access to managed properties for service and repair personnel.
• Occasional need to perform housekeeping and maintenance duties.
• Will support the Operations team by delivering items to guests throughout the afternoon as needed and conducting additional inspections, if needed during high demand times.
• Respond to all emails, texts, and TEAMs messages in a timely manner, never to exceed one business day through the appropriate channels.
• Other duties as assigned.

Skills & Abilities:

• Passion for executing exceptional service.
• Ability to work well under pressure in an agile, fast-paced environment.
• Excellent time management and organizational skills with the ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable with strong attention to detail.
• High level of personal accountability that the guest and owner experience is dependent upon your diligence in caring for the property they are staying in.
• Ability to prioritize tasks to satisfy various stakeholders.
• Ability to read, comprehend and write complex correspondence and effectively communicate with guests and homeowners using diplomacy and tact required.
• Takes initiative and effectively manages and solves problems; self-manages and meets deadlines.
• Takes direction from a supervisor and executes on directives.
• Uses assigned mobile devices to manage email, operating property management websites, apps, and general correspondence and project materials.
• Works in a collaborative manner, as a member of a team.
• Relates professionally with vendors, contractors, guests, owners, and co-workers.
• Communicates effectively with people from diverse backgrounds.
• Commits to the mission and values of the company.
• Maintains a professional personal appearance wearing the company provided uniform at all times.
• Drives company vehicle (and has a valid driver’s license) in all seasons/weather in order to tour or inspect property, make deliveries, etc.
• Flexible schedule with availability to support a 24/7 operation that includes holidays and weekends.

Job Specifications:

• Short term rental and/or small business experience in the hospitality industry preferred.
• Montana Driver’s License required.
• Clean background check and driving record required.
• Reliable transportation to get to/from assigned work shift required.
• Physical requirements include:
• Must be able to walk for extended periods of time
• Needs to move about inside properties and outside in various environments
• Must be able to ascend/descend stairs on a regular basis; occasionally ascend/descend a ladder to service lights, smoke detector batteries, etc.
• Frequently moves supplies and equipment – have the ability to lift 25-pound boxes to a height of 3-4 feet and load them into vehicles
• Frequently works in outdoor weather conditions
• Must be able to speak clearly and understand/be understood using the English language

Compensation:

• Seasonal position
• Transition to Full time position if available after end of season
• Use of company provided cell phone and mobile tablet
• Use of company car during scheduled work shifts when available
• Work with a great team
• Career advancement opportunities
• Compensation $18-$20 per hour
• Must be able to work Thursday-Monday

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Stay Montana, LLC is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, age, sex, national origin, disability status, marital status, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Types: Full-time, Temporary

Pay: $18.00 - $20.00 per hour

Shift:

• Day shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Big Sky, MT 59716: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property Management: 1 year (Preferred)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.