Job description

Are you a remote business hustler who loves to crush through an always-changing set of special projects? If you thrive working on your computer to organize, problem-solve, and share the workload with a high caliber and fast-paced small business team – this is the perfect role for you.

This role is simple yet multifaceted. It’s simple in objective: your mission is to offload projects from the salespeople and build solutions to run them smoothly. It’s multifaceted because you will manage projects from sales to finance to operations, to scheduling to invoicing to marketing to accounts payable and all the way down to the nitty gritty components of small businesses. Below you will find a detailed description of the initial projects you will lead but rest assured, your list, responsibility, scope, and compensation will increase as you successfully tackle projects. You will report directly to the CEO and work with a small leadership team committed to excellence.

MUST BE BILINGUAL SPANISH

Responsibilities

As the Operations Specialist, you will provide administrative support to the sales team, contribute to strong customer relationships, and help to increase efficiencies and effectiveness of the team

Provide exemplary customer service to both internal teams and external clients

Route qualified leads to the appropriate account executives for further development

Manage and process opportunities for renewals

Contribute to the entire contract process

Create product and service proposals for team members

Collaborate with service teams to appropriately scope and price contracts

Develop proposals for client review including scope of work and pricing

Format and process proposal documentation to develop contracts and send out for legal signature

Process signed contracts

Input data to company Customer Relationship Management (CRM) system to maintain client records, track activity, and log customer-related issues

Work within an internal ticketing system to document and respond to requests

Respond to client requests for due diligence or other supporting documentation

Provide backup scheduling support

We are looking for people with the following attitudes and dispositions:

• Intrinsic motivation
• Relentless work ethic
• Strong desire to learn and grow
• Fearless disposition when assigned new and challenging projects
• Radical responsibility
• Hungry to increase responsibility and compensation
• Comfort in hearing negative feedback and making adjustments
• Deep-seated belief that any mess can be cleaned, organized, and managed

Job Requirements

• MUST BE BILINGUAL SPANISH
• If you posses the above attitudes, very few additional requirements exist
• Reliable and high speed internet connection
• Ability to work Monday- Friday 10AM-6PM EST

EXPERIENCE WORKING IN THE SOLAR INDUSTRY IS A PLUS!!!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Work from home: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: Remote

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