Job description

This position requires a strong attention to detail, the ability to multi-task and experience with MS Office and various software programs. We're looking for someone who is eager to learn and smart enough to ask a lot of questions.

• Handle all daily inquiries for rush orders and revisions to orders in process
• Works closely with shipping group to ensure 100% of all orders ship on time
• Deliver outstanding customer service by responding and handling all calls and emails regarding the sales pipeline and shipments
• Resolve Order and shipping Issues as needed
• Manage the shipping reports daily for end of day external customer reporting
• Experienced in using Excel and MS Office and various computer tech skills
• Respond to client emails and calls requiring same day response and resolution
• Be successful in a high stress client facing operations position
• The position will require hours beyond 5pm when volume warrants client support.

High school diploma required

Job Type: Full-time

Pay: $57,013.00 - $61,006.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Conshohocken, PA 19428: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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