Job description
As the next Operations Supervisor for our client, you will supervise and coordinate the activities of our morning facility workforce. Under the direction of the Facility General Manager, you will consult and coordinate with the other Operations Managers/Supervisors and work closely with Dispatchers and Delivery personnel to ensure our packages are delivered on time!
Shift: Sunday - Thursday, 11:00 PM - 7:30 AM
How you will be rewarded as an Operations Supervisor
- Competitive salary and weekly pay!
- Medical, dental, vision, 401K, FSA, and more!
- Paid vacation and sick time
- Bonus potential!
- Ability to be a part of a growing industry and company!
**The Company offers 401(k), health, vision, dental, disability, and life insurance benefits subject to eligibility requirements as well as vacation time accrued based on length of service.
What you’ll do as an Operations Supervisor
- Take care of our number one asset, our Package Handlers.
- Maintain and contribute to a safe work environment.
- Record line haul time of arrival, destination, cargo, and departure time and expected arrival time at the next destination.
- Supervise the daily functions of the personnel to ensure timely completion of the Package Handlers.
- Interpret company policies to workers and enforce safety regulations.
- Analyze and resolve work problems or assist workers in solving problems.
- Confer with customers to provide optimal customer service delivery. On rare occasion may need to deliver delayed packages to customers.
- Determine appropriate resolution of employee/customer relation issues.
- Initiate or suggest plans to motivate Package Handlers to achieve their goals.
- Administer discipline and counseling as appropriate to foster optimal performance of employees.
- Prepare multiple business transaction/efficiency-related reports on a daily basis.
- Oversee the recruiting, interviewing, screening and selection processes of the staff.
- Assign vehicles to routes according to factors such as length, trip purpose and freight requirements.
- Perform any other task or assignment as deemed necessary by the organization.
What you’ll need to be a successful Operations Supervisor
- High school diploma or general education degree (GED) at a minimum; college degree preferred.
- Three years in a or supervisory position; or less with a college degree.
- Three years of industry experience.
- Knowledge of branch routes as well as driver and customer base.
- Math skills – ability to add, subtract, multiply and divide.
- Ability to compute and apply concepts to practical situations.
Our work environment:
Our warehouse environment has moderate noise levels, you’ll be required to stand, walk, sit, use hands to handle packages on occasion. The physical activity associated with this position is considered higher than normal operations manager roles. You’ll occasionally lift, push, pull and/or move items averageing 10 - 15 lbs for our Siox Falls Facility.
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