Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Job Summary:

Operate console to relay incoming, outgoing, and inter-office calls and perform other related hospital communications and clerical duties. These activities involve the following components which are performed to assist in providing hospital wide communication on a daily basis, as observed by the Lead Operator and Communications Manager.

Part time hours: Every other weekend and some holidays

Weekday hours: 10a-2p. 9a-1p.

Weekend hours: 7a-3p or 3p-11p or 11p-7a

• Handle calls in a timely, professional and courteous manner.
• Page personnel over the intercom system or via beeper system.
• Assist patients via the Nurse Call System, communicate with Nursing staff regarding patient service requests. Notify Nursing personnel of any emergencies.
• Activate emergency related procedures such as codes, fires; disasters, on an as needed basis “priority status” and document.
• Assist Lead Operator with training of staff.
• Assist with maintaining various logbooks and records used by department staff as well as making changes to monthly schedules received from various hospital departments having “on call” personnel when notified.
• Responsible for maintenance of logbook and notification of proper departments concerning Death Certificates and release.
• Notify various Surgical department staff when requested by Physician or other hospital personnel.
• Relay patient information when required.
• Act as an information source for staff, patient, visitors and community.
• Ability to judge the appropriate action and response to changes, circumstances or problems.
• Distribute minor telephone equipment to hospital staff.
• Ability to work all shifts, weekends, holidays and overtime when needed to accomplish departmental needs.
• Demonstrate a cost conscious attitude, ability to set priorities to complete workload and perform related duties as instructed by the Manager of Communications.

• Must be flexible to work the following shifts
• Must have HS diploma or equivalent
• Some experience preferred

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.