Job description

The Ophthalmic Technician is responsible for providing the highest quality ophthalmic patient care possible. The Ophthalmic Technician performs patient histories, completes requested ophthalmic testing and consistently provides superior customer service for the patients. The Ophthalmic Technician ensures the proper utilization of time and movement of the patient throughout the patient visit.

MINIMUM QUALIFICATIONS

Education and Experience:

· High school diploma or GED required

· Bachelor Degree or Associate Degree in a related field highly preferred

· Two years of ophthalmology experience preferred

· Must complete the home study ophthalmic program within six months of employment

· JCAHPO COA Certification required within 18 months of employment

· Prefer COT Certification

ESSENTIAL SKILLS AND ABILITIES

· Must have proficient computer skills

· Must be able to problem solve

· Must have excellent communication skills, proper grammar and writing capability

· Must be team-oriented

· Must be self-directed, highly motivated, able to multi-task and work under pressure in a fast paced environment

· Must be able to handle multiple projects at one time accurately and efficiently

· Must have exceptional interpersonal skills

· Must possess a caring, patient and friendly attitude

· Must have a complete knowledge of all forms (paper & electronic) that are used in the practice

· Must have an understanding of the anatomy & physiology of the eye

· Must have an understanding of ophthalmic terminology, spelling and pronunciation

· Must have an understanding of CPT and ICD-9/10 codes for ophthalmic billing

DUTIES AND RESPONSIBILITIES

1. Consistently performs proper documentation of case history, confrontation visual fields, pupil evaluation, screening extra-ocular muscle function, visual acuity, assessment of angle depth, instillation of diagnostic pharmaceutical agents, amsler grid and other functions as directed by the clinical physician

2. Obtains eyeglass prescriptions via lensometer

3. Performs patient testing accurately and effectively as directed by the clinical provider(s) i.e. Slit Lamp Exam, PAMS, Visual Fields, Color Test, Tonometry, OCT’s, Fundus Photos, etc.

4. If assigned to an ophthalmologist: must be able to refract within +/- .50 diopters

5. If assigned to a retina specialist: assists retina physician(s) with intraocular injections as needed

6. Effectively communicates physician instructions to patients and documents accordingly

7. Assists the physician with pharmacy calls, patient calls, etc.

8. Ensures the scheduling template is being followed correctly

9. Ensures all patient lanes are clean and well-stocked at the end of each day

10. Ensures all equipment is turned off and covered properly at the end of day

11. Completes tech station duties on a daily basis

12. Call in Rx’s – Only certified ophthalmic techs can ERx. The exception is the tech can ERx if scribing for a doctor and the script is done under the doctor’s name

13. Must have an understanding of sterile technique

14. Professional and Personal Development/Goals and Objectives

a. Exhibits professional demeanor with a positive enthusiastic attitude at all times when representing the practice

b. Maintains certification, where applicable, and continues to improve skills. Must attend in-services and webinar training seminars as directed by the Clinical Manager

c. Sets goals and objectives for professional growth. Reviews and revises goals on an ongoing basis

d. Provides input on how to improve customer service, decrease costs and increase revenues for the practice

15. Customer Service

a. Supports the practice core values and mission statement to develop, enhance and promote quality customer service through team effort

b. Exhibits flexibility, sensitivity and respect while maintaining an effective working relationship with all team members

16. Maintains practice confidentiality, follows HIPAA guidelines

17. Follows the rules and regulations of the practice as documented in the practice employee manual

18. Completes any additional tasks and responsibilities as noted in the pay for performance program

19. Maintains proper work-up standards of productivity as defined by physician requirements, patient diagnosis and Clinical Manager

20. Assumes other duties as assigned

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Auburndale, FL 33823: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Ophthalmology: 1 year (Preferred)

Work Location: In person

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