Requisition No: 799230

Agency: Economic Opportunity

Working Title: 799230-OPS GOVERNMENT OPERATIONS CONSULTANT III - 40099404

Position Number: 40099404

Salary: $30.00/hour

Posting Closing Date: 05/02/2023

JOB TYPE: OPS
POSITION LOCATION: Tallahassee, FL (relocation benefits are not available for this position)

POSITION TITLE: OPS Government Operations Consultant III – This position will be used for multiple vacancies.

OPEN COMPETITIVE

Multi-Hire

www.floridajobs.org/

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at DEO for positions that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The OPS Government Operations Consultant III is a member of the Data Reporting Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position is responsible for the development, maintenance, and enhancement of performance dashboards. This position will be responsible for the administration of the Employ Florida application. The incumbent will coordinate with Department staff to provide information and reports to other government agencies and administrative entities.

The Difference You Will Make:

DEO is a fast-paced work environment in which critical thinking and prioritizing are a must.

Systematic, on-going monitoring and oversight plays a critical role in meeting DEO’s vision by ensuring a return on investment, system and program accountability, and continuous improvement through monitoring of the state’s workforce programs. You will play a critical role in ensuring program outcomes and standards meet the objectives of federal and state law while improving on the way we do business through both onsite and remote monitoring. You will also assist in helping Floridians obtain needed resources to become self-sufficient in an effective and efficient manner by ensuring local board processes and procedures comport with applicable federal and state law.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. DEO’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay: $30.00/hour

Your Specific Responsibilities:

• Create and maintain dashboards that capture performance outcomes of Workforce programs.

• Create, manage, and update administrative accounts in the Employ Florida application.

• Review, approve, and respond to service requests submitted to the Online Project Communication system.

• Assists in the formulation and implementation of federal and state mandated changes, enhancements and refinements to workforce program reporting systems.

• Reviews policies, procedures, guidelines, state, and local plans, and evaluates the impact on program operations. Also identifies potential problems and recommend appropriate action.
• Participate in Data Validation procedures.

• Requests, gathers, and assembles information for trainings and technical assistance.
• Create queries and manage relational databases.

• Other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the methods of data collection and analysis.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem solving techniques.
• Working knowledge of Microsoft Office, Oracle SQL, Tools for Oracle Application Developer's (TOAD), Relational Databases such as FoxPro or dBase, report writing software such as R&R Report Writer, Crystal Reports.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Working knowledge of the following software: Arc GIS, In Design, and MSSQL.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.