Job description

JOB TITLE: Osco Scan Coordinator DEPARTMENT: Osco

PURPOSE

Provides prompt, efficient, and friendly customer service. Maintaining price integrity and consistency with tags and signage throughout the store.

WORKING RELATIONSHIPS:

Accountable and Reports to: Store Director, Asst. Store Director, Person In Charge

PRIMARY JOB FUNCTIONS:

• Provides prompt, efficient, and friendly customer service by exhibiting care, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.
• Genuinely thanks each customer and invites them back.
• Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience.
• Answers the store telephone promptly when asked to, and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Analyze and resolve scanning issues, or assist associates in solving scanning problems.
• Access software to perform edits, update files, and print shelf tags.
• Researches scanning issues by utilizing store level databases and or communicating with pricing department at Store Support Center.
• Orders replacement labels on a weekly basis.
• Hangs replacement/description change labels received in weekly label packets.
• Verify accuracy of shelf tag pricing to front end point-of-sale system.
• Ensures signage and temporary replacement labels meet Division standards, as well as comply with local regulatory guidelines in regards to unit pricing, expiration dates, and other label format issues.
• Performs daily technical scanning operations as defined by Division standards.
• Has the ability to train store personnel on various scanning duties.
• Responsible for executing batches in proper date and numeric sequence and order. If performed by other associates, will monitor to ensure correct procedures were followed.
• Ensures markdown pricing is current, properly logged, and reviewed weekly.
• Conducts weekly commodity scan audits as scheduled or after completion of store reset; adjusts pricing and attribute discrepancies when found; runs necessary reports and files as proof of audit completion.
• Perform gross margin updates weekly, monthly, and quarterly based on appropriate reports.
• Monitor the discontinued and inactive list weekly for discrepancies and problems.
• Responds immediately to pricing correction directives sent from Division; ensures, with management assistance, such pricing corrections are being addressed quickly and thoroughly in their absence.
• Keeps all appropriate pricing records and paperwork for the designated amount of time defined by

Division standards.

• Understands the Division Scan Price Guarantee and assists management in its implementation.
• Sorts and organizes entire label packet by date, department and aisle.

Updated 6/2011

• Reviews, reconciles, and retains various Division reports.
• Research discrepancies and make corrections.
• Ensure pricing and scanning guidelines in the store while providing scan accuracy for weekly ads.
• Print and hang shelf tags for section resets.
• Assist with date checks, price checks, and overall quality control of the store.
• Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
• Reports to work when scheduled and on time.
• Protects associates and customers by removing potential hazards from the sales floor in a timely manner.

SECONDARY JOB FUNCTIONS: (These are considered occasional in nature)

• May be asked to assist with overnight price changes, hanging tags
• Make signs as determined by management
• Helps with and may decorate for in store events and holidays.
• Assists in other areas of store as deemed necessary by the Store Director and permitted by Collective

Bargaining Agreement(s).

• Performs other job related duties and special projects as required.

SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: (Physical demands outlined on attached PAR sheet)

• Must be able to understand and follow written, verbal, or demonstrated instructions, write identifying information, and request supplies orally or in writing.
• Ability to do simple addition, subtraction, copying figures, counting, and recording.
• Proficient in Microsoft Outlook and all Company pricing systems.
• Ability to adapt to new technology and be proficient in its operation.
• Must have the ability to solve practical problems and deal with multiple variables as they are presented.
• Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, color vision, and field of vision.
• Must be able to work shifts of varying length and times, including nights, weekends and holidays.

WORKING CONDITIONS:

The duties for this position are normally conducted in a store environment. Exposure to approximately 28 degrees Fahrenheit while handling tags in the Beer cooler. There is significant responsibility to maintain customer service levels and handle multiple priorities. The position is occasionally exposed to dust, cleaning chemicals, and equipment movement hazards. This is a fast paced work environment where stressful situations are encountered.

EQUIPMENT USED TO PERFORM JOB:

SPA gun, computer, printer, tag printer, cash register, copy machine, box cutter and telephone/intercom.

CONTACTS:

Has daily contact with customers, co workers, vendors/suppliers, outside reset companies, and the general public.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person so classified.

Updated 6/2011

Osco Scan Coordinator Physical Action Requirements*
Not at all Seldom O ccasionally F r e q u ently C ontinuously

Activity 0 Hrs 0-1 Hrs 1-2.5 Hrs 2 .5-6 Hrs > 6 Hrs Comments
0% <1% 1-33% 34-66% 67-100%

Standing concrete/tile floor

Sitting office/desk work

Walking concrete/tile floor

Climbing step stool (1- 3 steps), stairs

Low Level Work

Twisting of torso

Reach above Shoulder Level up to 72"

Reach below Shoulder Level

Bend/Stoop & Reach
Simple/Light Grasping:

Preferred Hand scanning product, holding scan gun

Both Hands

Firm/Strong Grasping:

Preferred Hand using box cutter or scissors

Both Hands

Simple/Light Pinching:

Preferred Hand

Both Hands tags, rubber bands, filing, paper clips

Firm/Strong Pinching:

Preferred Hand

Both Hands tearing down tags

Pushing / Pulling Requirements*

Items / Material N o t a t a l l S e ldom O ccasionally F r e q u ently C ontinuously
0 Hrs 0-1 Hrs 1-2.5 Hrs 2 .5-6 Hrs > 6 Hrs Comments

Force Pounds 0% <1% 1-33% 34-66% 67-100%

Pallet Jack

<20 LBS
20-50 LBS

>50 LBS
Stock Cart/ U-Boat

<20 LBS
20-50 LBS U-boat, 1 - 5 ft

>50 LBS
Other (list force) shopping cart force <10 lbs

Lift / Carry Requirements*

Not at all Seldom O c casionally F r e q u ently C ontinuously

Item Weight 0 Hrs 0-1 Hrs 1-2.5 Hrs 2 .5-6 Hrs > 6 Hrs Comments

0% <1% 1-33% 34-66% 67-100%
Height Lifted Distance Carried

<10 LBS floor to 36" 1 -5 ft

10 LBS - 20 LBS floor to 36" 1 - 5 ft

20 LBS - 30 LBS floor to 36" 1 - 5 ft

30 LBS - 40 LBS floor to 36" 1 - 5 ft

40 LBS - 50 LBS
> 50 LBS

*All weights and frequencies may vary by season; heights and distances may also vary slightly between stores

Updated 6/2011

Job Type: Part-time

Pay: From $15.40 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

People with a criminal record are encouraged to apply

Application Question(s):

• Must complete job application at www.jewelosco.com/careers

Keyword Search: P703441
Successful Passing of Background Check Required

• Applicants must be 18 or older, and have Valid US Issued DL/ID and SS Card / Birth Certificate or Valid US Issued Passport for Employment Eligibility Verification

Work Location: In person

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