Job description
Organization
Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.
Summary/Objective
Reporting to the Outlet Manager, the outlet associate is responsible for completing duties as assigned according to product flow guidelines, as well as ensuring a positive customer experience.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintaining appropriate security of cash and donated goods
- Operating register, ensuring specialty or individual items are rung up correctly
- Complying to Agency policies and procedures
- Ensuring a high level of customer service
- Rotating tables onto sales floor, as directed
- Ensuring quick placement of high-quality, processed goods to the sales floor
- Maintaining product flow guidelines
- Ensuring loss prevention and process flow guidelines are followed
- Stocking individual pieces of merchandise, as directed
- Performing duties according to safety expectations and procedures
- Ensuring the physical safety and cleanliness of the sales floor and parking lot
- Communicating safety issues and concerns to ensure quick resolution
- All other duties assigned by the Operations Manager
Work Environment
This job operates in a warehouse setting.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a physical role. The employee must have the ability to communicate verbally and apply active listening skills and bend, squat, crawl, climb, reach, and stand as necessary. This role requires the ability to lift, carry, push, and pull medium weight up to 50 pounds. Requires activities involving being around moving machinery, exposure to marked change in temperature and humidity and exposure to dust.
Position Type/Expected Hours of Work/Travel
This is a non-exempt position. Hours vary based on the needs of the business which includes nights, weekends and holidays.
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