Job description

WHAT WE OFFER
In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

• Salary Range: $19.03 -22.79 hourly range
• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary
• Medical insurance with a $20 premium per paycheck for employee only coverage plan
• Dental insurance 100% employer paid for HMO employee only coverage plan
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Flexible Spending Account with $500 roll-over limit
• 401(k)
• 13 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
• Bilingual stipend of $2,000 or $4,000 for applicable positions
• Robust training opportunities: Shared Core Practice Model & Trauma Informed Care

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
The essential functions include:

• Serve as a parent representative and support throughout the Kaiser Wraparound process
• Assist parents and family in accessing and utilizing formal and informal community support
• Link the family to community resources and services
• Be willing and open to share personal experiences from their own children and families, in efforts to empower client family members
• Model and coach the client family in areas such as communication skills, anger management, parenting techniques and problem solving
• Attend and participate in regular Kaiser Wraparound team meetings and staff meetings
• Be willing to work flexible hours and non-traditional hours on a regular basis and be on call in crisis situations
• Participate in Parent Partner trainings and meetings as assigned
• Develop and maintain accurate client records and participate in the development of needs/strengths assessment and Plan of Care
• Other duties as required

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:
Communication Skills and Abilities:

• Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
• Ability to read, analyze and interpret manual and office documents
• Ability to speak a language other than English

Mental/Interpersonal Skills and Abilities:

• Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
• Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts
• Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
• Ability to be flexible and adapt to changing work demands
• Maintain high level of concentration and attention to detail for extended periods of time
• Ability to respond effectively to sensitive inquiries or complaints
• Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

• Ability to talk or hear in order to give and receive information and instructions
• Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
• Ability to reach with hands and arms
• Ability to use computer keyboard up to 25% of the day
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
• Lift and/or move up to 10 pounds

Equipment and Computer Software Skills and Abilities:

• Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
• Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

ADDITIONAL DUTIES and RESPONSIBILITIES:
None

WORK ENVIRONMENT:

• Regularly work indoors and outdoors in a variety of environments
• Potential exposure to blood borne pathogens

EDUCATION, EXPERIENCE and CERTIFICATES

• High School Diploma Required
• Must be a parent of a child who has had involvement with Mental health services, Probation or a parent or relative caregiver of a special-needs child
• Bilingual in Spanish preferred
• Knowledge of the Mental health System preferred
• Knowledge of community resources and networking skills
• Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

CQI STATEMENT
Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs and services. Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.

TRAUMA INFORMED CARE (TIC)
Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

OSHA CATEGORY:
This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Seat 906

Job Type: Full-time

Pay: $19.03 - $22.79 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Language:

• Spanish (Preferred)

License/Certification:

• CA Driver's License (Required)

Work Location: In person

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