Job description
Job Description
The Valet Supervisor is partly responsible for operational and financial success for the accounts assigned. The supervisor reports directly to the Account Manager. This role requires daily oversight of assigned property as well as the direct supervision of Valet/Parking Attendants.
Pay $23.00 hr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members ( Programa de beneficios de ).
Essential Duties and Responsibilities
Daily Operation
- Manage day-to-day activities of all shift lead and attendants as well as any other individuals as assigned by the Operations Manager and District Manager.
- Staff all location (s) within assigned accounts with direct responsibility for filling shift vacancies occurring during all normal operating hours as a result of employees calling in sick or failing to report as scheduled.
- Administer the company's disciplinary action process. Contact the Account Manager or HR for any assistance or approvals.
- Assist the Account Manager in enforcing and communicating any policy or procedure changes to all Shift Managers, Valets, and all other roles scheduled at assigned location(s).
- Ensure that all assigned accounts open and close at the specified times.
- Maintain up to date Standard Operating Procedures for all accounts within the assigned account.
- Maintain a location Portal Page to be consistent with Standard Operating Procedures on a daily basis.
- Assist District Manager with weekly schedule.
- Provide daily review of safe operations and account safety hazards.
- Perform other functions and duties as required for the safe and efficient operation of accounts as assigned .
Reporting
- Provide daily review of safe operations and account safety hazards.
- Provide daily completion of shift log including all parameters listed for your location(s).
- Provide daily completion of shift report with detailed content.
- Review, edit and/or approve all pending shifts for assigned location(s).
- During time review, ensure proper disciplinary action has been submitted, explained, and signed for all attendance infractions.
- Ensure the prompt completion of daily reporting requirements for all locations and roles within the portfolio.
- Conduct review of payroll, time and attendance, in accordance with the payroll calendar.
- Provide accurate data and input into the budget planning process, assist in the annual budget preparation and the subsequent re-forecasting process.
- Assist District and Operations Manager by taking action as necessary and requested to ensure timely collection from all accounts.
Training/Employee Development
- Assist and ensure completion of Valet Training Checklists for all employees new to your assigned location(s).
- Continuously train and educate all valets and all other roles scheduled at assigned location(s) on all company policies and procedures as stated in the employee handbook.
- Mentor, review, and coach team members to potentially identify individuals who excel and are potential candidates for management
Salary: $20/HR
About Us
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.
ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
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