Part-Time PM Host/Cashier

Full Time
Richmond, VA 23219
Posted
Job description
JOB SUMMARY
Greet and escort guests to tables in the restaurant, monitoring the restaurant and all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.


JOB DUTIES

  • Greet all guests with enthusiasm and friendliness.
  • Control the flow of the restaurant and ensure that all seating requests are met.
  • Communicate restaurant wait time to guests and direct them to the hotel lounge area.
  • Answer the phone in a timely manner.
  • Take to-go orders as needed.
  • Handle guest’s special requests as needed.
  • Communicate with other employees to ensure guests’ needs are met.
  • Always maintain a professional appearance.
  • Always maintain clean & organized working area.
  • Inspect restaurant for neatness and cleanliness.
  • Ensure all menus are always clean and available.
  • Ensure that guests a have a positive and memorable experience.
  • Watch for safety hazards and report them immediately to your Supervisor/Manager.
  • Attend all mandatory Department and Hotel meetings.
  • Complete all required training within timeframe allotted.
  • Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
  • Perform other duties as directed, developed or assigned.
  • Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.


MINIMUM REQUIREMENTS

  • Minimum 18 years of age
  • US work authorization required
  • Previous server experience in similar setting
  • Working knowledge of POS system
  • Previous hotel/resort experience (preferred)
  • Must meet grooming standards
  • Able to work as part of a team
  • Able to work with little or no supervision
  • Able to prioritize, organize and follow-up
  • Strong attention to detail and able to make concise decisions
  • Able to effectively communicate in English, in both written and verbal forms
  • Able to demonstrate high energy, and strong enthusiasm for customer service
  • Able to work on your feet for extended periods of time
  • Able to lift and carry up to 25 pounds
  • Willingness to work varied shifts, including weekends and holidays


***Must be available to work between the hours of 4PM-12AM, including some weekends & holidays. Must be flexible, schedule subject to change based on changing business levels***

All part-time employees are eligible for the following benefits: Hotel & other discounts, Holiday Pay, Direct Deposit & Employee Assistance Programs.

EOE/M/F/V/D

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