Partner, Customer Success - Banking

Full Time
New York, NY
Posted
Job description

Company Overview:

TheMathCompany is a global data analytics and data engineering firm that partners with Fortune 500 and equivalent organizations to enhance their analytics capabilities, using our next-generation, proprietary platform, Co. dx, along with our talent and processes to deliver accelerated and human-centric solutions. We provide a holistic range of services across data engineering, data science, and unique project delivery while disrupting the analytics industry and scaling greater heights.

Over the last six years, we have worked with over 60+ Fortune 10/100/ 500 or equivalent companies across 10+ industries such as Healthcare, Retail, CPG, and Manufacturing while establishing our global presence across 15+ cities with our headquarters in Chicago, Toronto, Amsterdam, and Bangalore. In this journey, we have also been consistently doubling in size year on year, with 2000+ (and counting…) Data Scientists & Engineers, Consultants, and Visualization experts joining our cohort.

Some recent awards and recognitions that we have received are:

  • Great Place to Work®- Certified™, India July 2022 – 2023
  • Emerged as Inc. Magazine’s Top 25 Midwest Companies, 2023
  • Ranked #77 on the Inc. 5000 list of fastest-growing private companies in America, 2022
  • Recognized as a Major Contender and Star Performer in Everest Group’s Analytics and AI Services Specialists PEAK Matrix® Assessment, 2022
  • Included as an honorable mention under D&A specific service providers in Gartner® Magic Quadrant™ for Data and Analytics Service Providers, 2022

Role Description:

· We are looking for passionate individuals to help our clients solve complex challenges enabling their sustained analytics transformation.

· As a leader of MathCo.’s U.S. organization, the candidate will lead teams of Senior/Engagement managers & consultants who will be executing cutting edge analytical solutions and capabilities for clients.

· The candidate will be responsible for institutionalizing data driven insights and recommendations to bring customer strategies to life.

· An ideal candidate should be able to initiate new client engagements and relationships while coaching teams to be able to do the same.

· This role will involve understanding the customer’s business, generating insights, developing recommendations, and presenting these to clients and their management.

· The candidate should be able take full accountability for a book of business of client account(s) on behalf of MathCo. including growth strategy, P&L management, resource planning and client escalations.

· The candidate should become familiar with the strategic direction of our customers and drive MathCo. teams translate their goals into action and generate a pipeline of new engagements.

As a Portfolio Owner, the candidate will:

· Sign up for a book of business with a set of customers and be responsible for targets set at the beginning of the year

· Design strategy and roadmap for building analytics capabilities for a client portfolio

· Help teams solve complex business problems for organizations, leveraging conventional and new age data sources and applying cutting-edge advanced analytics techniques

· Build relationships with customers to become a trusted partner who provides thought leadership and strategic guidance

· Lead, mentor, and coach a team of Engagement Managers, Senior Associates and Associates across our US offices to ensure the success of both our team members and our customers

· Work with leaders in India - who lead Delivery units - to effectively manage and grow our client accounts leveraging the global delivery model

· Proactively identify business development opportunities for your existing client engagements & departments

Required Qualifications:

· Hands on experience with the baking and/or finical services industry is a must

· Master’s degree from a top-tier university with consistent, outstanding academic record OR Bachelor’s degree and 10+ years of relevant work experience; Advanced degree or MBA is highly preferred

· 10+years of experience in initiating, managing, and scaling engagements in a fast-paced environment across various industries or functions with demonstrated track record of successful leadership

· Experience working with reputed consulting firms OR large, Fortune 500 or equivalent organizations

· Strong networking capability coupled with growth mindset focused on acquiring new customers and developing relationships with senior client stakeholders

· Experience in developing and nurturing cross-functional and cross-cultural teams

· High level of comfort dealing with ambiguity and change; must be able to translate business gaps into analytics problems defining the analytical approach, delivering actionable insights, and operationalizing recommendations

· Demonstrated ability to build strong relationships – clients and internal teams, including complex and sensitive environments

Must be willing travel up to 20% of the time, or as necessary for the role

Additional Qualifications:

· Experience working with a global delivery model specifically an Offshore team

· Specific Industry experience

· Specific technology / technical experience

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Work from home

Shift:

  • 8 hour shift

Application Question(s):

  • Are you comfortable commuting to this jobs location (New York, NY)?
  • Do you have experience working with an offshore delivery team?
  • Do you have experience working within an analytics, IT, technology, or similar industry?

Education:

  • Bachelor's (Required)

Experience:

  • Business consulting: 10 years (Preferred)
  • Banking: 4 years (Required)

Work Location: In person

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