Job description

Target Responsibilities:

· Sell equipment parts to customers calling or walking into the store.

· Fill parts requests for the service techs.

· Participate in rolling inventory checks.

· Greet customers in a friendly and timely manner.

· Customer Service - Manage difficult or emotional customer situations.

· Respond promptly to customer needs.

· Solicit customer feedback to improve service.

· Respond to requests for service and assistance.

· Speak clearly and persuasively in positive or negative situations; respond well to questions.

· Follow all company and vendor policies and procedures

· Adaptability - Adapt to changes in the work environment; Manage competing demands.

Daily Duties and Responsibilities:

· Begin each workday with a positive attitude by encouraging each counter person to meet his/her daily and weekly goals.

· Work to develop a sense of “team” in the parts department and across other departments.

· Ascertain make, year, and type of part needed, inspect worn, damaged, or defective part to determine replacement required, or inform customer of part needed according to description of malfunction.

· Discuss use and features of various parts.

· Read catalogs, schematics, parts list, etc. to look up parts for customers.

· Fill customer orders from stock and place orders if necessary.

· Prepare sales slip or sales contract.

· Receive payments, make proper change, and wrap or bag merchandise for customer.

· Receive and fill telephone orders for parts.

· Inform customer on substitution or modification of part when replacement is not available.

· Examine returned part to determine if defective, and exchange part or refund money.

· Receive and fill telephone orders for parts.

· Help with cycle counts, help adding necessary parts to stock orders.

. Receive stock orders and organize warehouse.

Weekly Duties and Responsibilities:

· Mark and store parts in stockroom according to prearranged system.

· Take inventory of stock, brochures, bulletins, manuals and publications, and present an accurate count to Parts Manager.

· Advise Parts Manager of trends in parts usage. Monitor aging inventory and present a report to Dept. Manager.

· Sweep and clean stock room.

Quarterly Duties and Responsibilities:

· Meet with Parts/Service Manager to discuss improvement processes needing implemented during the next quarter.

Annual Duties and Responsibilities:

· Meet with Parts/Service Manager to discuss year-end results, goals, and objectives for the upcoming year.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Odessa, TX 79766: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.