Improving Lives Together

Magruder Hospital offers competitive wages with a comprehensive benefit package available to both full-time and part-time employees. We provide a full health plan and generous time off that includes Holidays, Vacation, Sick, Personal, and even your Birthday! Our culture and family friendly work environment truly set us apart- apply today for an opportunity to join our team and help serve this great community!

***$2,500.00 SIGN ON BONUS***

The Patient Access Associate ensures that patients are registered in a timely manner and that demographics and insurance have been verified and updated. The Patient Access Associate (registrar) will also check medical necessity when needed, make sure the consent for treatment is signed, the privacy policy is given and appropriate information is scanned into the system.

Essential Responsibilities & Duties:

• Accurately collects demographic, insurance and medical information in detail from patients and enters /scans in the system.
• Registers patients to received medical services in a clinic, lab, outpatient, IP, urgent care and emergency setting.
• Communicates, by phone or in person, with patients, visitors and departments inquiries and directs or initiates appropriate response.
• Maintains a registration accuracy rate acceptable to department goal.
• Completes approx. 5 weeks of full time training with hours ranging from 7am – 3:30pm, 8am – 4:30pm, 10am – 6:30pm.
• Completes and scans appropriate forms per department policy.
• Provides excellent customer service to patients, visitors and departments while demonstrating Magruder Hospital’s values and standards of performance.

• High School Diploma or GED equivalent is required
• Must be able to see, hear, respond and communicate efficiently to the customers, patients and calls received to accurately establish the correct information for registering patients.
• Must be highly motivated and friendly with a positive outlook.
• Must have the ability to multitask, organizational skills, and attention to detail.
• Flexibility in dealing with changes on demand and with accuracy.
• Ability to deal with interruptions with poise, tact, and professionalism, while maintaining a positive image for the hospital.
• Must have the ability to deal with numerous types of emergency and stressful situations when needed.
• Must have the ability to enter information into a computer using different types of computer software, complete questionnaires, authorizations and distribute registration information to other departments.
• Must have the manual dexterity to use the computer to determine the proper patient account.
• Accurate in all aspects of daily work product.
• Must be able to work a variety of shifts including weekends and holidays.

Preferred:

• Knowledge of basic medical and human anatomy terminology.
• Knowledge of multiple payer sources including auto insurance, worker’s compensation, Medicare, Medicaid and other health insurances.
• A thorough knowledge of hospital operations.
• Basic knowledge of computer keyboard with typing accuracy.
• Proficient in the use of computers and peripheral accessories, photocopy and faxing equipment, and various office machines as needed.
• Medical terminology course
• Typing – knowledge of keyboard

Magruder Hospital is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran status, disability, or any other protected class under the law.

Magruder Hospital is a Tobacco and Drug Free Workplace. Any offer of employment will be contingent upon satisfactory completion of pre-employment drug screening, including screening for the presence of nicotine, satisfactory completion of background verification, and the results of a post-offer medical examination, if required by the hospital.