Job description
Position Summary:
The Patient Accounting Representative works with patients and their families to meet financial obligations for services rendered.
Responsibilities:
Essential Functions
- Telephone insurance carrier and/or patient to seek resolution on account
- Determine patient's ability to pay and seek additional assistance either through optional payment plans or uncompensated care
- Assist Patient Accounting Rep II/III with ongoing projects and departmental activities as needed
- Exhibit competency in the utilization of computers, telephones, calculators, fax machines and insurance verification devices- level of competency 70%
- Participate in departmental meetings
- Maintain files and logs as assigned
- Seek to gain needed knowledge and experience to promote to Patient Accounting Rep II position
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Performs other duties as assigned.
Education/Training
High School graduate or GED required. Must complete Orlando Health staff development within 6 months of hire date. Basic working knowledge of Microsoft Office Suite, specifically Word and Excel.
Experience
Six (6) months collection/medical office experience.
High School graduate or GED required. Must complete Orlando Health staff development within 6 months of hire date. Basic working knowledge of Microsoft Office Suite, specifically Word and Excel.
Experience
Six (6) months collection/medical office experience.
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