About Medserv Medserv is an Irish company that was established by Cormac Loughrey in 2005, and has rapidly grown to become one of the largest companies specialising in medical billing and practice management in Europe. Our clients include hospital consultants of all specialties, GPs, clinics, as well as hospitals. Role Summary: The core of the role will revolve around managing a high volume of calls from patients querying appointments, handling consultants and secretaries' queries, taking payments, issuing correspondence, etc.

Primary Responsibilities

• Managing calls from patients, secretaries, and other medical professionals
• Issuing correspondence to patients
• Assisting with aspects of clinic management
• Managing internal & external email queries
• Working as part of a team
• Dealing with Ad-hoc duties as they arise

Skills & Competencies

• Attention to detail is essential
• Comfortable speaking with clients or third parties i.e secretaries, hospital personnel
• Ability to work on own initiative
• Ability to multi-task/be flexible to the needs of the role
• Ability to communicate/report effectively with manager/team members/clients and third parties
• Ability to work to targets

Education & Experience

• Strong understanding of excel coupled with a willingness to learn

Additional Information

This is a full-time, office-based role, Monday - Friday

All offers of employment are subject to a successful reference check

All offers of employment are subject to a valid work permit and documentation of same will be required before commencement