Job description

Duties & Responsibilities:

Looking for someone who is an ambassador, has forward thinking, who truly cares enough to create a warm, welcoming environment for our patients, staff and for anyone walking through our doors. Someone who knows that our patients mean everything to us and without them, we wouldn't be here.

• Excellent communication skills are a must with being part of a team that assists with all incoming calls and transferring to the appropriate area.
• New patient registration- over the phone or by fax, attention to detail is a must
• Linking/scanning
• Check in/check out
• Scheduling & changing appointments, working closely with the clinical staff to ensure patients keep on track with their plan of care
• Collecting copayments, coins, deductibles & miscellaneous supplies at time of service
• Able to confidently converse with patients regarding collecting any past due balances that were missed but to know when to ask for assistance
• Balancing out at the end of the day with all patient payments
• Works closely with your team, clinical staff, billing, marketing, office manager and the insurance verifications/authorization departments to achieve daily & weekly goals/KPI's
• Attending all staff meetings- your ideas and input truly matter
• Adds and assists to keep the clinic neat and tidy
• Other miscellaneous duties as required

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Attleboro, MA 02703: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 2 years (Required)

Work Location: One location

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