Position Summary:
Under the direction of the Clinical Nursing Director and/or Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department.



Education/Experience:

• Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required.
• Two years of acute care RN experience.
• Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred

Special Knowledge/Skills/Certifications/Licenses:

• Licensed as a registered nurse by the State of Minnesota.

People
Ability to manage multiple simultaneous tasks and prioritize appropriately
Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, general public, and external agencies.
Ability to communicate clearly, both orally and in writing
Ability to lead multidisciplinary teams
Skilled in problem solving techniques and is solution oriented
Skilled in resolving conflict situations including interpersonal, intra/interdepartmental Ability to be collaborative with others.

Health
Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice
Knowledge of infection control practices and their relation to patient care outcomes.
Knowledge of specialized equipment.
Knowledge of the principles of electrical safety.
Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology.

Experience
Skilled as a change agent
Ability to be flexible and tolerant of ambiguous situations.
Knowledgeable about customer service tools and principles.

Stewardship
Knowledge of health care systems and principles of continuum of care, utilization and resource management issues.
Skilled in analyzing data and ability to use data to make data based decisions
Ability to perform basic word processing on a computer.